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Paul R
Great site. Staff need training.
Springwood Park Show Ground的点评
点评：I have just returned from the Kelso scooter festival. Which was held at the show grounds. The site is impressive in a lovely location. All amenities are there for a fabulous break. It was a nice place to be.
I do however have one criticism. On arrival at the care there was a team of Marshalls. All very professional and polite.
However I did witness a vehicle entering the site who clearly had an issue with mobility as they had a blue disabled badge. The person requested that they be allowed to proceed beyond the designated parking area to offload their gear.
This is when it went wrong in my opinion. The Marshall to whom they were speaking to for some reason lost it. His name is Norman. This man was shouting at the driver stating that he had a disabled badge and didn’t care that the driver was disabled.
When the driver then asked if Norman could help or find him some assistance he lost it again. Stating that they would have to use their own wheel chair. It got so heated that Norman’s supervisor had to pull him back as his head was inside the car window whilst he lambasted the driver.
I hope that someone in authority reads this and either re train Norman. Or maybe train him in the first instance or terminate his contract.
There were a number of people witness to this uncalled for incident who were disgusted.
Don’t know how it ended as we moved on.
I’ll see next year if “Stirming Norman” is still there. If so I will be disapointed and will have to post the video my daughter took.
Otherwise the site was fab.
I do however have one criticism. On arrival at the care there was a team of Marshalls. All very professional and polite.
However I did witness a vehicle entering the site who clearly had an issue with mobility as they had a blue disabled badge. The person requested that they be allowed to proceed beyond the designated parking area to offload their gear.
This is when it went wrong in my opinion. The Marshall to whom they were speaking to for some reason lost it. His name is Norman. This man was shouting at the driver stating that he had a disabled badge and didn’t care that the driver was disabled.
When the driver then asked if Norman could help or find him some assistance he lost it again. Stating that they would have to use their own wheel chair. It got so heated that Norman’s supervisor had to pull him back as his head was inside the car window whilst he lambasted the driver.
I hope that someone in authority reads this and either re train Norman. Or maybe train him in the first instance or terminate his contract.
There were a number of people witness to this uncalled for incident who were disgusted.
Don’t know how it ended as we moved on.
I’ll see next year if “Stirming Norman” is still there. If so I will be disapointed and will have to post the video my daughter took.
Otherwise the site was fab.
翻译：我刚从凯尔索摩托车节回来，活动在展览场地举行。场地环境优美，设施齐全，令人印象深刻。真是个好地方。
不过，我也有一点不满。到达会场时，有一群工作人员，他们都很专业也很有礼貌。
然而，我看到一辆车驶入场地，车主显然行动不便，因为他持有蓝色残疾人停车证。他请求允许他驶出指定的停车区域去卸行李。
在我看来，事情就是从这里开始变得糟糕的。负责接待他的工作人员不知何故突然发火了。他叫诺曼，冲着司机大喊大叫，说他自己有残疾人停车证，却不在乎司机是否残疾。
当司机问诺曼是否可以帮忙或找人帮忙时，诺曼再次发火，说他们必须使用自己的轮椅。事情闹得非常激烈，诺曼的主管不得不把他拉回来，因为他当时正把头伸进车窗里，对着司机破口大骂。
我希望有领导能看到这篇文章，要么重新培训诺曼，要么一开始就对他进行培训，或者干脆终止他的合同。
有不少人目睹了这起无端的冲突，他们都感到非常愤怒。
后来事情的结局如何，我就不知道了，因为我们当时已经离开了。
明年我再看看“激怒诺曼”的节目还在不在。如果还在，我会很失望，到时候就得把女儿拍的视频发出来。
除此之外，这个节目还不错。
不过，我也有一点不满。到达会场时，有一群工作人员，他们都很专业也很有礼貌。
然而，我看到一辆车驶入场地，车主显然行动不便，因为他持有蓝色残疾人停车证。他请求允许他驶出指定的停车区域去卸行李。
在我看来，事情就是从这里开始变得糟糕的。负责接待他的工作人员不知何故突然发火了。他叫诺曼，冲着司机大喊大叫，说他自己有残疾人停车证，却不在乎司机是否残疾。
当司机问诺曼是否可以帮忙或找人帮忙时，诺曼再次发火，说他们必须使用自己的轮椅。事情闹得非常激烈，诺曼的主管不得不把他拉回来，因为他当时正把头伸进车窗里，对着司机破口大骂。
我希望有领导能看到这篇文章，要么重新培训诺曼，要么一开始就对他进行培训，或者干脆终止他的合同。
有不少人目睹了这起无端的冲突，他们都感到非常愤怒。
后来事情的结局如何，我就不知道了，因为我们当时已经离开了。
明年我再看看“激怒诺曼”的节目还在不在。如果还在，我会很失望，到时候就得把女儿拍的视频发出来。
除此之外，这个节目还不错。
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