点评:Our experience as a couple who went into the Soaring Eagle shop in Ketchikan, Alaska on 20.8.25 and purchased an agat lamp worth 2000 USD, is frankly absolutely terrible. If there were negative points to ge given on a scale from -1 to -5, it would be -5.
Beware of this business which clearly delves on holiday makers coming from various cruise liners and get lured in to making expensive purchases, only to realise that they have been cheated and robbed of their money.
My wife and I unfortunately purchased this beautiful lamp while our ship was docked in Ketchikan on 20.8.25. We were travelling from Uk. The shop owners, Sal and Alassi, were very smooth talkers and convinced us to make the purchase. However, when the item was not shipped well beyond the said time frame my bank raised an ARN seeking for refund. Immediately later they sent the shipping tracking number. It was just after 3 months of the purchase that the item reached us in UK on 22.11.25. They had quoted 2 to 8 weeks of delivery time.
Moreover, much to our dismay and grief, the item was nowhere close to what we had selected while in the shop. It was also half the size of what we had seen and chosen. We haven't a clue what would be the best move forward, if any, from here.
Please do not get cheated by this business.
翻译:我们夫妇于2025年8月20日在阿拉斯加州凯奇坎的Soaring Eagle商店购买了一盏价值2000美元的玛瑙灯,坦白说,这次经历糟糕透顶。如果以-1到-5分来评价,我们绝对会给-5分。
请大家警惕这家商店,他们显然专门针对乘坐邮轮的游客下手,诱使他们购买昂贵的商品,最终却发现自己被骗走了钱。
我和妻子不幸在2025年8月20日邮轮停靠凯奇坎期间购买了这盏漂亮的灯。我们当时从英国出发。店主Sal和Alassi能说会道,说服我们购买了这盏灯。然而,商品在约定的时间内仍未发货,我的银行开具了ARN(应用参考编号)申请退款。之后,他们立即发来了运单号。从购买到收到商品,整整过了三个月,也就是2025年11月22日,我们才在英国收到货。他们之前承诺的送货时间是2到8周。
更让我们失望和沮丧的是,收到的商品和我们之前在店里挑选的完全不一样。它的尺寸也只有我们之前看到的一半。我们现在完全不知道该怎么办了。
请大家不要上当受骗。