点评:I pre-booked airport transfers for a recent trip to Fiji with some girlfriends. Booking with Micks was easy, however when we arrived at the airport the driver was no where to be seen. We waited, and eventually emailed and called (going through the kind concierge desk at the Nadi airport). They said they would be there in 10-15 minutes. We waited 30 more and ended up going with another driver. I emailed Micks to let them know we found other arrangements and to cancel our return trip.
I got an email that the driver was finally there over an hour after we arrived.
They then offered to refund me 50%. After multiple emails back and forth I finally got a full refund.
The other company we ended up going with was less expensive (even with the “discount” Micks offered) and we ended up booking an amazing private cultural tour through them.
Definitely do your research before booking this company.
翻译:我最近和一些女朋友一起去斐济旅行,预订了机场接送服务。通过米克斯预订很容易,但是当我们到达机场时,司机却不见踪影。我们等待着,最终发了电子邮件并打电话(通过纳迪机场友善的礼宾台)。他们说他们会在 10 到 15 分钟内到达。我们又等了 30 个小时,最后还是和另一位司机一起去了。我给米克斯发了电子邮件,让他们知道我们找到了其他安排并取消了回程。
我收到一封电子邮件,说司机在我们到达一个多小时后终于到了。
然后他们提出退还我 50%。经过多次电子邮件来回后,我终于得到了全额退款。
我们最终选择的另一家公司更便宜(即使有米克斯提供的“折扣”),我们最终通过他们预订了一次令人惊叹的私人文化之旅。
在预订这家公司之前一定要做好研究。