点评:Visited to try and find a nice outdoor garden ornament for friends birthday . Place like a maze!! Stuff all over the place!! Inside and outside. Spent ages wandering around looking for particular item had in mind. Couldn't find anywhere. Asked a member of staff politely for help and she looked at me blankly and told me (abruptly) to ask at Customer Services . Made my way over to there and 3 staff members sat behind there chatting!! I said 'excuse me cd you help please?' All looked annoyed because I'd interrupted their chat. Explained what I was looking for and they all just said 'No don't stock any more' and carried on chatting!! Nobody offered to find alternative item or come and help me!! What on earth these people getting paid for?!! Customer service!! Really?!! Think could be reported under Trades Description Act!! I actually work front-of-house and I know wouldn't keep my job with same attitude!!! Took my custom elsewhere. How do these people get/retain these jobs?!!!!
翻译:去尝试为朋友的生日寻找一个漂亮的户外花园装饰品。像迷宫一样的地方!!东西到处都是!!内在和外在。花了很长时间四处闲逛寻找特定的物品。到处都找不到。礼貌地向一名工作人员寻求帮助,她茫然地看着我,并告诉我(突然)去客户服务部询问。我走到那里,3 名工作人员坐在后面聊天!我说“对不起,请帮忙看一下吗?”所有人都显得很生气,因为我打断了他们的谈话。解释了我要找的东西,他们都只是说“不,不要再进货了”,然后继续聊天!没有人愿意寻找替代品或来帮助我!这些人到底拿什么报酬?!!客户服务!!真的吗?!!认为可以根据《商品描述法》进行报告!我实际上在前台工作,我知道以同样的态度不会保住我的工作!把我的习惯带到了别处。这些人如何获得/保留这些工作?!!!