点评:I have long been an advocate for this establishment, but how quickly customer loyalty can be blighted! I arrived at Shed 24H literally five minutes after the time they say that they stop serving Breakfast (I arrived at 2.05 pm after a drive from Clitheroe, for the sole purpose of a meal here). The young lady on the till, explained politely that they stopped serving at 2.00 pm but that she would enquire. I heard the individuals on the other side of the serving hatch giving a vehement 'NO!' That was that. I drove back to Clitheroe to ICE & SPICE (recommended) for a lost costly AND a better Breakfast, if the truth be known. But how to change a loyal customer's perception in one easy lesson! I think a course in 'customer relations' is in order for some staff in SHED 24H! Such a pity and SO unnecessary. It remained me of WALDORF SALAD (Fawlty Towers) where they insisted Dinner finished at 9.00 pm and the famous scene in McDonalds in FALLING DOWN where Michael Douglass is one minute after the time for Breakfast being is served and is told to choose from the Luncheon Menu. He has his own way of getting them to relent! I doubt I shall visit again and if someone asks for my opinion....
翻译:我一直很喜欢这家店,但顾客的忠诚度竟然这么容易就被毁了!我下午2点05分从克利瑟罗开车过来,就是为了在这里吃顿饭,结果刚好在他们停止供应早餐五分钟后就到了Shed 24H。收银台的年轻女士礼貌地解释说他们下午2点就停止供应早餐了,但她会去问问。我听到窗口另一边的人大声喊了一声“不!”。就这样,我放弃了。我只好开车回克利瑟罗,去了ICE & SPICE(推荐),虽然贵了点,但说实话,那里的早餐更好吃。真是没想到,这么简单的一件事就能改变一个忠实顾客的看法!我觉得Shed 24H的一些员工应该去上个“客户关系”课程!真是太可惜了,而且完全没必要。这让我想起了《福尔蒂旅馆》里的沃尔多夫沙拉餐厅,他们坚持晚餐晚上9点就结束了;还有电影《坠落》里麦当劳的著名场景:迈克尔·道格拉斯在早餐时间刚过一分钟才到,却被告知只能从午餐菜单里点餐。他有自己的一套方法让他们妥协!我估计不会再去第二次了,如果有人问我的意见……