点评:I just returned from an 10-day trip to Peru with my wife and three adult kids, all through Peru Summit Adventures. When I started planning the trip 16 months ago, I looked at several tour companies, ultimately deciding that I wanted to support a local family-owned business rather than a larger international company. Founder/owner Carlos immediately impressed me with his responsiveness, attentiveness, and professionalism. He worked with me diligently to create an itinerary that addressed the group's divergent interests, answered each of my (many) questions patiently and thoroughly, and showed tremendous flexibility when the size and makeup of our group changed repeatedly due to family circumstances - even providing a partial refund when he was no longer required to.
Still, being anxious by nature, I harbored some uncertainty until we landed in Lima about whether we had chosen the right company and how everything would go. But any doubts were immediately put to rest. Through two days in Lima (with guide Rodrigo and driver David) and seven days in Ollantaytambo and Cusco (with guide Percy and driver Mario), we encountered nothing but top-end service with absolutely delightful people who became temporary members of our family. We did the two-day Inca Trail trek to Machu Picchu, climbed Wayna Picchu and Rainbow Mountain, saw all the major archaeological sites, visited some weaving cooperatives, and got great restaurant and shopping recommendations. Percy even went out of his way to make sure that my son's and my birthdays were celebrated during the trip. And Carlos continued to demonstrate the type of personalized attention you will never receive from a larger tour company, messaging every day to see how we were doing, whether the accommodations were comfortable, etc., and even taking time to stop by our Cusco hotel on our last day to introduce himself, chat in person, and solicit any suggestions for how his company might improve (we had none).
Seriously, if you're browsing to help you choose a Peru tour company, you can safely stop browsing right now and go with Peru Summit. This was a once-in-a-lifetime trip and I could not have chosen a better outfit to entrust it to.
翻译:我刚刚和妻子以及三个成年子女一起完成了为期10天的秘鲁之旅,整个行程都是由Peru Summit Adventures安排的。16个月前我开始规划这次旅行时,考察了多家旅行社,最终决定选择一家当地的家族企业而非大型国际旅行社来提供帮助。创始人兼老板卡洛斯迅速以他的响应迅速、细心周到以及专业素养给我留下了深刻印象。他与我密切合作,制定出能兼顾团队内不同成员兴趣的行程安排;耐心且详尽地解答了我提出的诸多问题。由于家庭原因,我们的团队规模与成员构成屡有变动,而他始终展现出极高的灵活性——甚至在不再需要提供服务时还退还了部分费用。
不过,生性容易焦虑的我还是……在抵达利马之前,我心中一直有些疑虑:我们是否选对了旅行社?一切又会进展得如何呢?不过这些顾虑很快便烟消云散了。在利马的两天里(由导游罗德里戈和司机大卫陪同),以及在奥扬泰坦博和库斯科的七天里(由导游珀西和司机马里奥陪同),我们所享受到的全是顶级的服务;那些人实在友善至极,简直成了我们临时的家人。我们还完成了为期两天的印加古道徒步之旅,最终抵达了马丘比丘。我登上了威纳皮丘和彩虹山,参观了所有主要的考古遗址,还走访了一些纺织合作社,并得到了很多关于餐厅和购物的推荐。珀西还特意确保在旅途中为我儿子和我的生日举行庆祝活动。而卡洛斯则一如既往地展现出了大型旅行社绝对无法提供的贴心服务——他每天都会发消息来询问我们的近况,询问住宿是否舒适等等。他甚至在我们最后一天特意抽出时间,来到我们在库斯科下榻的酒店,自我介绍、与我们当面交谈,还询问我们对于他所在公司有哪些改进建议(不过我们没有任何建议可提)。
说真的,如果你正在浏览各种信息以挑选一家秘鲁旅游公司,那么现在完全可以停止浏览了,直接选择Peru Summit吧。这是一次一生一次的旅行,而我再也无法找到比他们更值得信赖的团队来安排这次旅程了。