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Lee B
Endangering Customers And Abysmal Service
Everyman Driving Experiences的点评
点评：Partner went on a fast lap in an ariel atom. Driver decided to raise a hand off the steering wheel and look the other way, the car spun and ave my partner a concussion and damage to her back which caused nights of nausea and pain resulting in days off work. Complained to get no reply, complained again and sent ICO request for footage to no reply, finally got a girl on the phone who said they never got it we came to realise was a lie. She took the matter up. I chased days later, no reply, called there to a very different attitude passing the buck telling me she couldn't help and it wasnt her job to reply to me. resulted in her hanging up. So ignored the complaint, ignored the ICO legal request, hangs up on customers after careless driving caused injury. They got in a huddle after also to have a laugh about it whilst my partner sat in the middle still in the car then sent her back out. Add the fact they have a 2 score in reviews on here under another variant of the name. Same as on trip advisor where there is a bad set of reviews and a one they use which looks suspicious shall we say. This lot are on you for money at every turn all so you can sit in traffic for 3 laps behind doris and the gang. Busy contacting the ICO and sending a letter of intention to CCJ. Queue the generic reply from them telling me to email in when theyve clearly ignored matters. My advice. Avoid
翻译：我的伴侣驾驶一辆Ariel Atom跑车在赛道上飞驰。司机突然将一只手从方向盘上移开，看向别处，导致车辆失控打滑，我的伴侣因此脑震荡，背部也受到损伤，导致她夜间恶心疼痛，不得不请假休息。我投诉后杳无音信，再次投诉后又向信息专员办公室（ICO）申请调取监控录像，仍然没有回复。最终，我联系上了一位女士，她说他们从未收到过录像，但后来我们发现她在撒谎。她接手了此事。几天后，我再次催促，仍然没有回复。我打电话过去，对方的态度却截然不同，她推卸责任，说她无能为力，回复我的电话也不是她的职责。结果她直接挂断了电话。他们无视我的投诉，无视ICO的法律请求，在粗心驾驶造成人员受伤后竟然挂断客户的电话。事后，他们还聚在一起嘲笑这件事，而我的伴侣就坐在车里，被他们夹在中间，然后他们又把她打发走了。更令人震惊的是，他们在这个网站上用另一个名字的变体，评分只有2分。跟TripAdvisor上一样，评价很差，而且他们用的那条评价看起来很可疑。这帮人处处想方设法要钱，就为了让你堵在Doris和她那帮人后面三圈。我正忙着联系ICO（信息专员办公室）和CCJ（县法院），准备发意向书。结果他们就给我发了千篇一律的回复，让我发邮件，明明他们根本没理我。我的建议是：避而远之。
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