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Graham M
Beware if you have food allergies
The Fiddling Fisherman的点评
点评：This has two parts to the review. The good and the bad.
The bad the start time was changed to an hour earlier than previously confirmed the day before the trip but we were advised of this. However we still left late due to some guests arriving late. The trip was advertised as three hours and this was confirmed in the booking receipt we received. However it lasted a few minutes over two hours. MOst importantly they ask to be advised of any allegies regarding . We pre advised one of our party suffers from coeliac disease and must not eat any food containing or that has been contaminated with gluten. This information was acknowledged. The staff on board had no knowledge of this and twice tried to serve food containing gluten even after it had been mentioned onboard.
The good side the time spent on board was enjoyable aside from the points made above
The bad the start time was changed to an hour earlier than previously confirmed the day before the trip but we were advised of this. However we still left late due to some guests arriving late. The trip was advertised as three hours and this was confirmed in the booking receipt we received. However it lasted a few minutes over two hours. MOst importantly they ask to be advised of any allegies regarding . We pre advised one of our party suffers from coeliac disease and must not eat any food containing or that has been contaminated with gluten. This information was acknowledged. The staff on board had no knowledge of this and twice tried to serve food containing gluten even after it had been mentioned onboard.
The good side the time spent on board was enjoyable aside from the points made above
翻译：这次评价分为两个方面：优点和缺点。
缺点方面，出发时间在行程前一天被提前了一小时，不过我们确实收到了通知。然而由于有些客人迟到，我们还是晚出发了。该行程原本宣传时长为三小时，我们收到的预订确认单上也明确写了这一点。但实际上行程只持续了两小时多一点点。最重要的是，他们要求游客提前告知任何过敏情况。我们事先已告知，我们团队中有一人患有乳糜泻，绝对不能吃任何含有麸质或曾被麸质污染的食物。这一信息已得到确认。然而，机上工作人员对此毫不知情，即便我们在飞机上已经提及过此事，他们仍两次试图提供含麸质的食物。
除上述问题外，在飞机上度过的时光还是挺愉快的。
缺点方面，出发时间在行程前一天被提前了一小时，不过我们确实收到了通知。然而由于有些客人迟到，我们还是晚出发了。该行程原本宣传时长为三小时，我们收到的预订确认单上也明确写了这一点。但实际上行程只持续了两小时多一点点。最重要的是，他们要求游客提前告知任何过敏情况。我们事先已告知，我们团队中有一人患有乳糜泻，绝对不能吃任何含有麸质或曾被麸质污染的食物。这一信息已得到确认。然而，机上工作人员对此毫不知情，即便我们在飞机上已经提及过此事，他们仍两次试图提供含麸质的食物。
除上述问题外，在飞机上度过的时光还是挺愉快的。
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