Beautiful pottery, terrible service - Zaklady Ceramiczne Boleslawiec (波力斯拉韦兹) - Zaklady Ceramiczne Boleslawiec - 37条旅客点评与比价

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Beautiful pottery, terrible service

Zaklady Ceramiczne Boleslawiec的点评

2026年10月02日发布于: 海外

点评：Gorgeous pottery but very disappointing service. The factory/store had only 2 or 3 people shopping, but the staff couldn't be bothered to help. We bought several pieces, and at checkout, the staff behind the counter were dismissive. Although we were traveling back to the US, they would not use bubble wrap, even though there were piles of it behind the counter. Worse, each piece of pottery had at least 3 stickers on it. Staff didn't remove stickers or even wipe the pieces clean before wrapping in paper. When we went out the door, a security alarm went off. One of the staff who spoke English very well said "nothing to worry about." Once back in Wroclaw, I went to the mall behind the train station. I was carrying some of the pottery in my backpack. I entered a store, the security alarm went off, and I was detained until a manager could come and check if I had stolen anything. Once home, the round stickers on the pottery were nearly impossible to remove. AI gave some suggestions, and finally we were able to remove most of the stickers and residue. Customers shouldn't have to work so hard to enjoy their purchases. Staff should remove labels, and at the least, customers should be warned that the labels may set of security alarms

翻译：陶器非常精美，但服务却极其令人失望。当时工厂/商店里只有两三位顾客，可店员们根本懒得提供帮助。我们买了好几件陶器，结账时柜台后的店员态度冷漠敷衍。虽然我们即将返回美国，但他们即便手边有大量气泡膜也不肯用来包装商品。更糟糕的是，每件陶器上都贴着至少三张贴纸。工作人员并没有撕掉贴纸，甚至也没有把物品擦干净就直接用纸包起来。我们出门时，防盗警报响了。一位英语说得非常好的工作人员说：“没什么好担心的。”回到弗罗茨瓦夫后，我去了火车站后面的购物中心。我当时把一些陶器装在背包里。我走进一家商店，警报立刻响起，于是我被扣留，直到经理来检查我是否偷了东西。回到家后。陶器上的圆形贴纸几乎无法撕下。AI给出了一些建议，最终我们成功去除了大部分贴纸及其残留物。顾客不该为了享用自己购买的商品而费那么大劲。店员理应负责去除标签；至少也应该提醒顾客：这些标签可能会触发安全警报。

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