点评:I so wanted this to be better than it was. Seattle doesn't have many spas and the price point suggested a real spa experience.
Nope, you get a sauna in the locker room that lets you in to a pool with everyone else in the hotel
The massage therapist was fantastic, but as Seattle always does, the service was terrible.
There were no clocks in the locker room and the clocks in the pool didn't update so we were late for our messages unitentionally.
Super surprised the staff didn't follow up once we were late. Way more surprised that when they finally did they were increcibly rude about us being 'late' and of course cut the treatment short because of it. We were literally in the locker room just trying not to rush them.
So they finally came in to the locker room and scolded us for being late. Then shorted our time, but of course didn't hesisate to insist on a 20% tip.
Of course I tipped, because I always do. But honestly would have tipped way more without the pressure and bullying.
Do better Hyatt. If you want to suggest you can deliver a spa experience. learn what it is.
翻译:我非常希望这比以前更好。西雅图没有很多水疗中心,而且这个价位意味着真正的水疗体验。
不,更衣室里有桑拿房,可以和酒店的其他人一起进入游泳池
按摩治疗师很棒,但正如西雅图一贯的那样,服务很糟糕。
更衣室里没有时钟,泳池里的时钟也没有更新,所以我们无意中迟到了。
超级惊讶的是,一旦我们迟到了,工作人员就没有跟进。更令人惊讶的是,当他们最终这样做时,他们对我们“迟到”非常粗鲁,当然还因此缩短了治疗时间。我们实际上是在更衣室里,只是不想催促他们。
所以他们最后来到更衣室并责骂我们迟到了。然后缩短了我们的时间,但当然毫不犹豫地坚持要20%的小费。
我当然给了小费,因为我总是这样做。但老实说,如果没有压力和欺凌的话,小费会更多。
凯悦做得更好。如果您想建议您可以提供水疗体验。了解它是什么。