点评:We have bought multiple times from Park West on Carnival over 2022/2023 and now 2024, well over $100k. Our experience has always been amazing.
The Gallery staff onboard are always polite friendly and wonderful, they make the auctions fun, they get to know you and many of them we have become friends off the cruise keeping in touch.
Customer service was amazing when one of our recent pieces arrived broken/damaged. We were able to return it and have in replaced/fixed and this was done with a quick turn around.
Our current cruise has been no exception to the quality and friendliness with this new gallery crew.
This is where the but is.
As we are now VIP collectors, this current back to back cruise we are on, we have received invites to 3 different online events via email. The deals at these events are phenomenal, spend $x amount and receive the same value in collectors cash. Here is where we are not happy.
We are planning on spending quite a bit this cruise, but now after receiving these invites wondering what the point is spending on a cruise, when we can get better deals by attending the online events.
We are now in a bit of a conundrum because we know the beautiful staff are also commissioned base and receiving emails like this undermines the work they do as well as their salaries.
We are now considering not purchasing any art this cruise and instead attending the online VIP event so we can access these better benefits. Which is a shame because here in Australia, it will reduce the boats regular cruise buyers (every cruise we have bought).
Having access to this deals for VIP guests onboard boats could help improve Park West in Australia.
翻译:我们在 2022/2023 年和现在的 2024 年多次从 Park West 购买了嘉年华邮轮,购买金额超过 10 万美元。我们的体验一直很棒。
船上的画廊工作人员总是彬彬有礼、友好而出色,他们让拍卖变得有趣,他们了解你,我们中的许多人在游轮之外成为了朋友,保持着联系。
当我们最近收到的一件作品破损/损坏时,客户服务非常棒。我们能够退货并更换/修复,这一切都是在快速周转中完成的。
我们目前的游轮也不例外,因为这个新画廊团队的质量和友好。
这就是问题所在。
由于我们现在是 VIP 收藏家,我们目前乘坐的这趟背靠背游轮,我们通过电子邮件收到了 3 个不同的在线活动的邀请。这些活动的优惠非常棒,花费 x 美元并获得相同价值的收藏家现金。这就是我们不满意的地方。
我们计划在这次游轮上花不少钱,但现在收到这些邀请后,我开始怀疑在游轮上花钱有什么意义,而参加在线活动可以获得更好的优惠。
我们现在有点为难,因为我们知道这些漂亮的员工也是受委托的,收到这样的电子邮件会损害他们的工作和工资。
我们现在正在考虑不购买这次游轮的任何艺术品,而是参加在线 VIP 活动,这样我们就可以享受这些更好的福利。这很遗憾,因为在澳大利亚,这将减少船只的常规游轮购买者(我们购买的每艘游轮)。
让船上的 VIP 客人享受这些优惠可以帮助改善澳大利亚的 Park West。