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Decent service, watch out for overcharging.
Nottingham trams的点评
点评：Use these trams most days of the week. Fairly reliable and you can get where you need to get. Regularity could be improved, with more trams running so you're waiting around less outside of peak times.
Reason for my low review is the very poor management of the payment system. NET operate a contactless tap-on system, and unlike Arriva, which takes money OFF your total if you tap off before the end of the line, NET treats a second card tap as though you are agreeing to pay AGAIN. I have made this mistake too many times and only realised because a friendly driver made me aware. It's NOT like the London Underground! Must be better signposted. 'Short hop zones' are not as useful as a coherent fare system. Additionally, maps could be improved to be more readable (as to WHICH trams go WHERE on WHICH lines, I find this confusing sometimes and it can be a bit of trial and error, or asking), and it would be handy if the NETGO app wasn't just a ticket selling device and gave up-to-date information on tram arrivals, like on the displays at the stops, as with many bus apps.
Reason for my low review is the very poor management of the payment system. NET operate a contactless tap-on system, and unlike Arriva, which takes money OFF your total if you tap off before the end of the line, NET treats a second card tap as though you are agreeing to pay AGAIN. I have made this mistake too many times and only realised because a friendly driver made me aware. It's NOT like the London Underground! Must be better signposted. 'Short hop zones' are not as useful as a coherent fare system. Additionally, maps could be improved to be more readable (as to WHICH trams go WHERE on WHICH lines, I find this confusing sometimes and it can be a bit of trial and error, or asking), and it would be handy if the NETGO app wasn't just a ticket selling device and gave up-to-date information on tram arrivals, like on the displays at the stops, as with many bus apps.
翻译：我一周的大部分时间都乘坐这些电车。它们相当可靠，可以到达我想去的地方。不过，发车频率还有提升空间，增加班次可以减少非高峰时段的候车时间。
我给出低分的原因是支付系统管理非常糟糕。NET 使用的是非接触式刷卡系统，但与 Arriva 不同，Arriva 会在你未到达终点站前下车时从总金额中扣除费用，而 NET 会将第二次刷卡视为你同意再次付费。我犯过太多次这样的错误，直到一位友好的司机提醒我才意识到。这和伦敦地铁完全不一样！必须加强指示牌的设置。“短途换乘区”远不如一个清晰的票价系统有效。此外，地图还可以改进，使其更易于阅读（例如，哪些电车在哪些线路上行驶，我有时觉得这很令人困惑，需要反复尝试或询问），如果 NETGO 应用程序不仅仅是售票设备，还能像许多公交应用程序那样，在车站显示屏上提供最新的电车到站信息，那就更好了。
我给出低分的原因是支付系统管理非常糟糕。NET 使用的是非接触式刷卡系统，但与 Arriva 不同，Arriva 会在你未到达终点站前下车时从总金额中扣除费用，而 NET 会将第二次刷卡视为你同意再次付费。我犯过太多次这样的错误，直到一位友好的司机提醒我才意识到。这和伦敦地铁完全不一样！必须加强指示牌的设置。“短途换乘区”远不如一个清晰的票价系统有效。此外，地图还可以改进，使其更易于阅读（例如，哪些电车在哪些线路上行驶，我有时觉得这很令人困惑，需要反复尝试或询问），如果 NETGO 应用程序不仅仅是售票设备，还能像许多公交应用程序那样，在车站显示屏上提供最新的电车到站信息，那就更好了。
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