点评:Quite a let-down really. Impressive building. I went along to see the Impressionist exhibition, today, a Saturday (I knew it would be busy). Firstly, the building sprawls, and the signage/navigation aids are terrible. The automated ticket kiosk was baffling, weird user interface and payment process flows, so I abandoned it and went to manual counter. It was then only AFTER I bought my ticket that I was told the Impressionist exhibition had timed entry and I was looking at a 55 minute wait. Somewhat convoluted process to go and get a time wristband, which I attempted, only to find out that I was in fact looking at a 1 hour 25 minute wait. So - I abandoned the whole project, and got a refund from the ticket desk. Very poor experience basically, terrible management of expectations, and very complicated and confusing system they had in place. This is not Smart Nation. It's Dumb Nation.
翻译:真是令人失望。建筑本身确实很壮观。今天,星期六(我知道人会很多),我去看印象派展览。首先,建筑面积很大,指示牌和导航系统糟糕透顶。自助售票机令人费解,用户界面和支付流程都很怪异,所以我放弃了,去了人工售票处。结果买完票后才被告知印象派展览实行限时入场,我得等55分钟。领取计时手环的流程也相当繁琐,我尝试了一番,结果发现实际上要等1小时25分钟。于是,我放弃了整个行程,去售票处退了款。总之,体验非常糟糕,预期管理混乱,系统也极其复杂难懂。这根本不是什么智慧国家,而是愚昧国家。