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Great sights but would book elsewhere
Look at Egypt Tours的点评
点评：We booked a 4 day/3 night Nile Cruise through Look at Egypt Tours. Based on our experience, we would not use this company again.
Itinerary: Our itinerary was changed and we weren't notified about the changes until we were on the boat. The boat left 24 hours later than originally planned. Had we known this sooner, we would have planned to arrive later or visit Abu Simbel. Instead, our guide gave us two options for tours we could choose (at additional cost) but wanted an answer within 15 minutes. We just had way too much down time that we hadn't planned for. We also got in Luxor later than planned so did almost every sight on the itinerary in one day! Our original itinerary showed the sights split between two days which we would have preferred.
Guide: While our guide was knowledgeable about the sights visited, he lacked elsewhere. Not very personable, never gave us an overview of the itinerary - always hour by hour it seemed. And the worst part was that he was on his phone ALL THE TIME! It was so excessive!
Other: My emails were promptly replied to prior to the trip; however, I had to keep asking for a payment link to be sent when we were within 30 days of travel. Never had to "beg" a company to take my money before. They also charged more than my original quote said with no explanation as to why it increased.
Overall, the itinerary we booked felt nothing like what we got and there was a major lack of communication about these changes. This paired with a guide who couldn't put his phone down left us wishing we had booked elsewhere. Therefore, we would not recommend this company.
All this to say, we did enjoy the sights visited and would absolutely recommend a Nile cruise between Aswan and Luxor. We did enjoy the cruise, it was just not as presented. We realize cruise itineraries can change, but the lack of communication is what we weren't happy about.
Itinerary: Our itinerary was changed and we weren't notified about the changes until we were on the boat. The boat left 24 hours later than originally planned. Had we known this sooner, we would have planned to arrive later or visit Abu Simbel. Instead, our guide gave us two options for tours we could choose (at additional cost) but wanted an answer within 15 minutes. We just had way too much down time that we hadn't planned for. We also got in Luxor later than planned so did almost every sight on the itinerary in one day! Our original itinerary showed the sights split between two days which we would have preferred.
Guide: While our guide was knowledgeable about the sights visited, he lacked elsewhere. Not very personable, never gave us an overview of the itinerary - always hour by hour it seemed. And the worst part was that he was on his phone ALL THE TIME! It was so excessive!
Other: My emails were promptly replied to prior to the trip; however, I had to keep asking for a payment link to be sent when we were within 30 days of travel. Never had to "beg" a company to take my money before. They also charged more than my original quote said with no explanation as to why it increased.
Overall, the itinerary we booked felt nothing like what we got and there was a major lack of communication about these changes. This paired with a guide who couldn't put his phone down left us wishing we had booked elsewhere. Therefore, we would not recommend this company.
All this to say, we did enjoy the sights visited and would absolutely recommend a Nile cruise between Aswan and Luxor. We did enjoy the cruise, it was just not as presented. We realize cruise itineraries can change, but the lack of communication is what we weren't happy about.
翻译：我们通过Look at Egypt Tours预订了4天3晚的尼罗河游轮之旅。根据我们的体验，我们以后不会再选择这家公司了。
行程：我们的行程被更改了，直到登船后才被告知。游轮比原计划晚了24小时出发。如果我们早点知道这一点，我们会计划晚些到达或者去参观阿布辛贝神庙。然而，我们的导游给了我们两个额外的旅游项目供我们选择（需要额外付费），但要求我们在15分钟内做出决定。我们因此浪费了太多没有计划的空闲时间。我们到达卢克索的时间也比原计划晚，所以几乎一天之内就游览了行程上的所有景点！我们原先的行程安排是两天游览，我们更喜欢那种安排。
导游：虽然我们的导游对游览的景点很了解，但在其他方面却有所欠缺。他不太平易近人，也从未给我们讲解过整个行程——似乎总是按小时逐个介绍。最糟糕的是，他无时无刻不在玩手机！简直太过分了！
其他：出发前我的邮件都得到了及时回复；然而，临近出发日期（不到30天），我不得不反复催促他们发送付款链接。我以前从未遇到过需要“恳求”一家公司收钱的情况。而且，他们最终收取的费用也高于最初的报价，却没有解释涨价的原因。
总的来说，我们预订的行程与实际体验完全不符，而且对于这些变更，他们几乎没有任何沟通。再加上导游手机不离手，让我们后悔当初没有选择其他公司。因此，我们不推荐这家公司。
尽管如此，我们还是很喜欢沿途的景点，并且强烈推荐阿斯旺到卢克索之间的尼罗河游轮之旅。我们确实很享受这次游轮之旅，只是实际情况与宣传不符。我们理解游轮行程可能会有所变动，但真正让我们不满的是缺乏沟通。
行程：我们的行程被更改了，直到登船后才被告知。游轮比原计划晚了24小时出发。如果我们早点知道这一点，我们会计划晚些到达或者去参观阿布辛贝神庙。然而，我们的导游给了我们两个额外的旅游项目供我们选择（需要额外付费），但要求我们在15分钟内做出决定。我们因此浪费了太多没有计划的空闲时间。我们到达卢克索的时间也比原计划晚，所以几乎一天之内就游览了行程上的所有景点！我们原先的行程安排是两天游览，我们更喜欢那种安排。
导游：虽然我们的导游对游览的景点很了解，但在其他方面却有所欠缺。他不太平易近人，也从未给我们讲解过整个行程——似乎总是按小时逐个介绍。最糟糕的是，他无时无刻不在玩手机！简直太过分了！
其他：出发前我的邮件都得到了及时回复；然而，临近出发日期（不到30天），我不得不反复催促他们发送付款链接。我以前从未遇到过需要“恳求”一家公司收钱的情况。而且，他们最终收取的费用也高于最初的报价，却没有解释涨价的原因。
总的来说，我们预订的行程与实际体验完全不符，而且对于这些变更，他们几乎没有任何沟通。再加上导游手机不离手，让我们后悔当初没有选择其他公司。因此，我们不推荐这家公司。
尽管如此，我们还是很喜欢沿途的景点，并且强烈推荐阿斯旺到卢克索之间的尼罗河游轮之旅。我们确实很享受这次游轮之旅，只是实际情况与宣传不符。我们理解游轮行程可能会有所变动，但真正让我们不满的是缺乏沟通。
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