点评:We visited as a family (2 adults, 2 children aged 12 and 17) to take part in two experiences - the family experience, and the Raven experience. Firstly, we needed to change the planned dates at very short notice. Mark's customer service was fantastic and he couldn't have been more helpful and understanding.
When the day came, we were made to feel very welcome. Our son adores corvids so he was very happy to spend time with Doodles the Raven. The experiences were both very personal, yet professionally run, and it felt like we really got to know the personalities of the birds involved. Fraggle was a particular favourite!
The staff are very knowledgeable. They clearly adore the birds, and each was well looked after. All areas were clean, with the needs of the birds clearly well met.
We all had a fabulous time, a very memorable one for all the right reasons.
翻译:我们一家四口(两名成人,两个孩子分别12岁和17岁)前来参加两项体验活动——家庭体验和乌鸦体验。起初,我们需要在极短的时间内更改原定的日期。Mark的客户服务极其出色,他给予的帮助与理解超出了我们的预期。
活动当天,我们受到了热情的招待。我们的儿子非常喜欢鸦科鸟类,因此能和那只名叫Doodles的乌鸦共度时光让他开心不已。这两项体验都极具个性化。虽然规模不大,但管理专业有序,我们仿佛真正了解了每只鸟的性格特点。Fraggle尤其是我们的最爱!
工作人员知识渊博,显然非常喜爱这些鸟儿,每只鸟都得到了悉心照料。整个场所干净整洁,鸟儿们的各项需求也得到了充分满足。
我们每个人都度过了一段美妙的时光,因为种种值得称赞的原因,这成了一次令人难忘的经历。