Beware of shady business practices - Cyclin Rio Bike & E-Bike Rentals (奥比都斯) - Cyclin Rio Bike & E-Bike Rentals - 43条旅客点评与比价

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Beware of shady business practices

Cyclin Rio Bike & E-Bike Rentals的点评

2026年09月23日发布于: 海外

点评：I'm not one to post complaints about companies, but Cyclin Rio charged me $142 for a reservation and never delivered the bike. I was in Rio and had several emails to decide on which bike I wanted. I specified the hotel where I was staying. I was traveling in remote Africa, often off the grid, for a few weeks before and didn't remember to pay the balance, so technically, they contend that this is my fault. But I received no notice from them about the balance due. When I arrived at my Rio hotel, the bike wasn't there. They then said I hadn't provided an apartment or suite number. But it was a hotel, and there was no need for that detail. I then spent two months e-mailing back and forth and received an assurance I would be reimbursed. It never happened, and now they simply ignore my e-mails. There's a disconnect between the bike shop owner--who ultimately refuses to reimburse me--and the company (that's a go between). The bottom line: They provided nothing whatsoever, we both made mistakes, and I feel ripped off. Beware.

翻译：我通常不会发帖抱怨公司，但Cyclin Rio收取了我142美元的预订费，却始终没有把自行车送来。当时我在里约热内卢，为了挑选心仪的自行车还发了好几封邮件。我也明确告知了他们我下榻的酒店。在那之前的几周里，我一直在非洲的偏远地区旅行，经常处于无信号状态，因此忘了支付余款。从技术层面来讲，他们认为这是我的错。不过他们并未向我发出任何关于需支付余款的通知。当我抵达里约的酒店后……自行车根本不在那里。他们接着说我没有提供公寓或套房的编号。但那是一家酒店，根本不需要提供这种信息。之后我花了两个月时间来回发邮件，他们也保证会给我退款。然而事情并没有如愿发生，现在他们干脆对我的邮件置之不理。自行车店老板——也就是最终拒绝给我退款的人——和中间协调的公司之间存在沟通脱节。总之：他们什么都没提供。我们俩都犯了错，我觉得自己被坑了。大家要小心。

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