Scammed out of a Holiday (False advertising with little compensation)
Forbes of Kingennie Country Resort的点评
点评:Absolutely appalling, arriving at the cabin we found that the sky light (directly above the bed) did not have the advertised blinds used to cover it when needing to sleep. When we questioned staff they said they had been damaged and taken down (they did not mention this to us at all, we had to find that out ourselves) they then offered no solution other than to have a maintenence guy drive in to town to get eyemasks (which did not fit) the only recompensation they offered was £50 off a meal at there restaurant, and £100 off if we want to book the cabin again (we dont). This was a £600+ stay at an accommodation we litteraly could not sleep in.
There advertising showed a blind on the roof, and specifically stated "Star gazing rooflight and blind" and yet this was not the case. This is the definition of a scam and I would have never booked this cabin if I had known that the blind would not he provided.
0/10 I would've gotten a better night's sleep camping.
翻译:简直糟糕透了!我们到达小木屋后发现,天窗(就在床的正上方)并没有广告上宣传的遮光帘,睡觉时根本遮不住。我们询问工作人员,他们说遮光帘损坏后被拆掉了(他们事先完全没有提及此事,是我们自己发现的)。他们除了安排维修人员开车去镇上拿眼罩(但眼罩根本不合适)之外,没有提供任何其他解决方案。他们唯一的补偿是餐厅用餐可享50英镑折扣,如果下次预订该小木屋可享100英镑折扣(我们当然不会再预订了)。我们花了600多英镑,却根本没法好好睡觉。
他们的广告上明明显示屋顶有遮光帘,还特意写着“观星天窗及遮光帘”,结果却完全没有。这简直就是诈骗!如果我知道他们不提供遮光帘,我绝对不会预订这个小木屋。
0/10,还不如去露营睡得好。