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Maggot in Food
Krinklewood Vineyard的点评
点评：It's been a year since we visited but the memory of this place still haunts me every now and again. Firstly, the positives, absolutely stunning grounds, genuinely so so beautiful everywhere you look. The wines were okay, not to my taste but that's down to personal preference so not really an issue. We ordered some food which took ages to arrive. This was after we had struggled to get the attention of anyone to place an order. People were around us getting served but when we flagged a waitress down politely asking to order they said they'd return but didn't. Still alright, I understand it gets busy. We had seen people who arrived after us get similar food to what we ordered before us, we had to chase them down a few times. When the food arrived, in our charcuterie board was a live maggot in the food, seen wiggling out of the fruit. I let someone know at the front desk that we found a maggot and asked for them to check their stock of grapefruit, in case there was some sort of infestation. Brought 2 waitresses to the table to show them and they said 'well we are a biodynamic vineyard so extra critters sometimes happen, and in some cultures they eat bugs'. I said totally understand but this is a maggot and we would like a refund (did not even for the whole order just the board). And they kept offering a bottle of wine instead of a refund to which I politely declined twice. Took a while to get the refund because they couldn't track down which our order was as they needed the exact time of the order (which we couldn't see on our banking app due to lack of signal). So the waitress ended up huffing and using her vape in front of us then slammed the cash on the table and said 'here - just take this'. It will forever be a funny memory to us (including my friend who took a bite out of the grapefruit with the maggots) :)
翻译：虽然距离上次光顾已经一年了，但这个地方的记忆仍然时不时地萦绕在我心头。首先说说优点，这里的环境美得令人窒息，处处皆是美景。葡萄酒还不错，虽然不合我的口味，但这纯属个人喜好，所以也无伤大雅。我们点了些菜，等了很久才上来。在此之前，我们费了好大劲才引起服务员的注意。周围的人都已经吃上了，而当我们礼貌地拦住一位服务员询问是否可以点餐时，她却说一会儿就回来，结果却杳无音信。不过，考虑到这里生意繁忙，也情有可原。我们看到比我们晚到的客人都点了和我们类似的菜，我们不得不催了好几次才点上。菜上来之后，我们才发现拼盘里有一条活蛆，正从水果里蠕动出来。我告诉了前台我们发现了蛆，并请他们检查一下葡萄柚的库存，看看是不是有什么虫害。我叫了两个女服务员过来给他们看，她们说：“我们是生物动力葡萄园，所以偶尔会有额外的虫子，有些文化里人们会吃虫子。” 我说完全理解，但这明明是条蛆，我们想要退款（甚至不是整份订单，只是那块板子）。她们一直提出送一瓶酒代替退款，我礼貌地拒绝了两次。退款花了好长时间，因为他们查不到我们的订单，需要确切的下单时间（由于信号不好，我们在银行APP上看不到）。最后，女服务员在我们面前哼了一声，抽起了电子烟，然后把钱重重地摔在桌子上说：“给你，拿着吧。” 这事儿以后会成为我们（包括我那个咬了一口有蛆的葡萄柚的朋友）永远的搞笑回忆。
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