点评:Would give 0 stars if I could. Absolutely shocking place selling fake goods and then acting offended when called out on it. Don’t worry though, Trading Standards can deal with that part.
In my case, they had “AirPods Max” sitting on the shelf with absolutely no visible signs saying they were fake. Naturally, I assumed they were just second-hand originals. Silly me for expecting honesty, apparently. Wasted £30 on them.
Within 10 minutes I checked the serial number, realised they were counterfeit, and went straight back for a refund only to be rudely told, “It says not original on the receipt” and “didn’t you hear me tell my colleague they weren’t real?”
Sorry, should customers now be expected to lip-read conversations you’re muttering to your coworkers instead of actually speaking directly to them? If you supposedly “told me,” where exactly was my acknowledgment? Because there wasn’t one.
Putting fake Apple products on display with no proper labels and then hiding behind tiny receipt wording afterwards is beyond shady. And £30 for fake AirPods? Be serious. Even counterfeit market stalls would laugh at that pricing.
Avoid this place unless you enjoy being scammed and spoken to like an inconvenience after the fact. Behaviour was appalling from start to finish.
翻译:如果可以,我真想给零星。这家店卖假货,被指出后还一副很不耐烦的样子,真是令人震惊。不过别担心,消费者权益保护机构会处理这件事的。
就我而言,他们把“AirPods Max”摆在货架上,完全没有任何标识表明它们是假货。我自然而然地以为它们是二手正品。看来我真是太天真了,居然指望他们诚实。白白浪费了30英镑。
不到10分钟,我就查了序列号,发现它们是假货,立刻回去要求退款,结果却被粗鲁地告知:“收据上写着不是正品”,“你没听到我跟同事说它们是假货吗?”
拜托,难道现在顾客需要通过读唇语来了解你跟同事的对话,而不是直接跟他们沟通吗?如果你真的“告诉我”了,那我当时的回应呢?因为我根本没有回应。
把假冒苹果产品摆出来,不贴正规标签,事后又用小字收据掩盖真相,这种做法实在太卑鄙了。假冒AirPods居然卖30英镑?开什么玩笑!就连那些专门卖假货的摊贩看到这个价格都会笑掉大牙。
除非你想被骗,事后还要被当成麻烦一样对待,否则千万别去这家店。从头到尾,他们的服务态度都令人作呕。