Will never stay there again - Schloss Bensberg (贝尔吉施格拉德巴赫) - Schloss Bensberg - 143条旅客点评与比价

Roca12****

Will never stay there again

Schloss Bensberg的点评

2026年05月24日发布于: 海外

点评：lousy! it started with the outdoor seating on one side being full. i asked if we could sit at the tables on the other side then, no it apparently wasn't possible because they didn't have any service there. i asked if we could sit inside and have a glass of wine. no it absolutely wasn't possible. we have to wait until a table becomes available. scandalous! It might be several hours! there are probably 15 tables available on the other side but no no. there is no service there. we sit there anyway and wait, the other people who speak german can both eat and drink there and the waitress who told me that we couldn't be served at theese table were there and serves these german guests without a problem?!! They both eat and drink?!!! do you have to speak german to be allowed to sit there to be served? a young girl and a young tall guy were the ones who didn't want us to sit there. We had to stand and wait for a table on the right side. Un other problem is the internet doesn't work. the tv doesn't work and the woman replies that it might be resolved tonight or tomorrow . will i stay here again? never.

翻译：糟透了！一开始，一边的户外座位就满了。我问能不能坐到另一边的桌子，结果不行，因为那边没人服务。我又问能不能坐到室内喝杯酒，还是不行。我们只能等，直到有空位为止。简直岂有此理！可能要等好几个小时！另一边大概有15张空桌子，但是不行，就是没人服务。我们只好坐在那里等，其他会说德语的客人都能在那里吃喝，而且之前跟我说我们不能坐的那个服务员，自己却在那里给那些德国客人服务，一点问题都没有？！他们都能吃喝？！难道非得会说德语才能坐在那里享受服务吗？一个年轻女孩和一个高个子年轻小伙子就是不让我们坐的那个人。我们只能站着等右边的桌子。另一个问题是，网络也用不了。电视机坏了，那女人回复说可能今晚或明天能修好。我还会再住这里吗？绝不会。

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