点评:Nice pub from the outside...lacking in cleanliness and NO customer service skills...certainly not very inviting...arrived just before out pre booked time slot...pub not busy.
Greeted at door to be asked if we had made a booking...gave name and off the waitress went...she then shouted ho a table of nine!! Bearing in mind we booked the day prior so aware they has a reservation for 9.
Party was directed to an area to fhe left if bar to be instructed this is your table and just left to it.
Table dirty with dirty menus.
We ordered drinks and food...had to collect own cutlery etc.. not the cleanest of cutlery.
Food arrived after around 40 minutes..just to say it was warm was an understatement....we carried on eating and made the best of what was in front of us all.
No care check what so ever. ... think staff more concerned about turning guests away at the door, bearing in mind the pub was not even a quarter full.
We finished meals and did not bother with any desserts or further drinks...not even a thank you or goodbye when we left passing 3 members of staff.
翻译:从外面看不错的酒吧...缺乏清洁度,没有客户服务技能...当然不是很吸引人...在预订的时间段之前到达...酒吧不忙。
在门口迎接,询问我们是否已预订...给出了名字,然后女服务员就走了...然后她大喊“哦,一张九人桌!”请记住,我们是前一天预订的,所以知道他们预订了 9 人的房间。
如果酒吧指示这是您的桌子,则聚会会被引导到左侧的区域,然后就离开了。
桌子很脏,菜单也很脏。
我们点了饮料和食物......不得不收集自己的餐具等......不是最干净的餐具。
大约 40 分钟后食物就到了……只是说它是温暖的还是轻描淡写的……我们继续吃东西,并充分利用了我们所有人面前的食物。
不在乎检查什么。 ...认为工作人员更关心的是在门口把客人拒之门外,因为酒吧甚至还没有满员。
我们吃完饭,没有再吃任何甜点或更多的饮料……当我们离开时,路过 3 名工作人员时,甚至没有说一声谢谢或道别。