Poor, expensive, rushed, can’t finish a game in the time allocated
Hollywood Bowl Bolton的点评
点评:Had a terrible experience at Hollywood bowl. We paid £70 for 2 x family tickets (8 people) for 1 game of bowling. We were told on arrival that we had until 2pm for the game (1 hr and 15mins). This initially seemed fine but after messing around with getting a drinks order, we soon realised that this would not be enough time. (75 minutes for 8 people to bowl 10 times is less than 1 minute per bowling turn!). We highlighted this to the staff on reception who said that it was unfortunate but the lane was booked at 2pm so we needed to be gone by then or they’ll turn it off. Sure enough at 2pm, they turned the lane off at round 8 of bowling. After not finishing the game, we went to the arcade and could see multiple empty lanes left unoccupied whilst we were in the arcade. I feel that the time allocated would never have been enough for us and it’s outrageous that they charge for a full game when the game isn’t allowed to get finished. I’ve complained to the manager on duty and to Center al Hollywood bowl customer services and nobody is bothered. Awful experience, over priced, rude staff, can’t finish your game of bowling, would not recommend.
翻译:我们在好莱坞保龄球馆的体验非常糟糕。我们花了70英镑买了2张家庭票(8人),只玩了一局保龄球。到达时,工作人员告诉我们游戏时间到下午2点(1小时15分钟)。一开始我们觉得时间还行,但点饮料的时候我们很快就意识到时间根本不够。(8个人打10局,75分钟,平均每局不到1分钟!)我们向前台工作人员反映了这个问题,他们说很抱歉,但球道是下午2点预定的,所以我们必须在那之前离开,否则他们会把球道关掉。果然,下午2点,我们打了8局,他们就把球道关掉了。没打完之后,我们去了游戏厅,发现好几条球道空着,我们去的时候都没人玩。我觉得他们给的时间根本不够,而且游戏还没打完就收全场的费用,真是太离谱了。我已向值班经理和好莱坞中心保龄球馆客服投诉,但无人理睬。体验糟糕透顶,价格过高,员工态度恶劣,根本无法完成一局保龄球,强烈不推荐。