Rude staff, close unexpectedly earlier than time stated and don’t advertise cash only under £10 spends. Disappointing
Cotswold Antiques and Tea Room的点评
点评:Sadly, this wasn’t a nice experience. Having 2 young children, we rarely go into many shops as it’s just not enjoyable however, we chose to go into this shop - which I thought would be a nice little peruse.
It’s extremely overpriced and some things aren’t even antiques but each to their own.
The problem came when my 3 year old chose an old toy which was less than £10. I didn’t have cash on me and I sadly didn’t find out until my poor child handed over the toy and politely said ‘please can I buy this’, that I was met with ‘cash only under £10’. I didn’t see any sign of this or I wouldn’t have done that to my child knowing I had no cash on me.
The elder lady who was behind the till, was rude and seemed quite happy to decline us purchasing the toy even though I offered to pay more to cover the transaction fee. I was then met with ‘I’ll put it back for you’ - oh how kind! Really?!
The shop then suddenly said closed on the front just after we left which was 90 minutes earlier than their advertised closing time.
Sadly, we won’t be returning as I am not giving my money to rude staff. I know shops can choose their payment methods but a bit of compassion wouldn’t have gone amiss - letting a polite 3 year old walk out without the toy he proudly walked around the shop with and couldn’t wait to take home.
翻译:很遗憾,这次体验并不愉快。由于有两个年幼的孩子,我们很少去商店逛,因为那样实在没什么乐趣。不过这次我们还是决定进这家店——我原以为能在这里愉快地逛一逛呢。
这里的商品定价高得离谱,有些甚至算不上是古董,但各人有各人的喜好吧。
问题出现在我3岁的孩子选中了一个价格不到10英镑的旧玩具之时。我当时身上没带现金,直到我可怜的孩子把玩具递过去,礼貌地问“请问我可以买下这个吗?”时,我才得知店铺的规定是“10英镑以下仅收现金”。我之前根本没看到任何相关提示,否则以我身上没带现金的情况,绝对不会让孩子去尝试购买。
负责收银的那位年长女士态度很粗鲁,尽管我提出愿意多付些钱来支付手续费,她还是断然拒绝了我们的购买请求,看上去还挺开心的样子。接着,店员对我说:“我来帮您放回去吧”——哦,真是贴心啊!真的吗?!
就在我们离开后,店里突然挂出了“打烊”的牌子,而此时距离他们公布的关门时间还早了90分钟。
很遗憾,我们不会再光顾了,因为我可不会把钱给这么没礼貌的店员。我知道商店有权决定接受哪些支付方式,但稍微多一点同情心也不为过吧——毕竟那个懂礼貌的三岁孩子,手里拿着他引以为傲、迫不及待想带回家的玩具,最后却只能空手而归。