点评:We booked a two-hour off-road buggy excursion for four people. Unfortunately, while the buggy experience itself was good, the organisation and transfer arrangements were nothing short of diabolical!
The first screw-up came before we'd even left the hotel. There weren't enough seats on the transfer minibus, and the driver actually asked us to squeeze in! Given that we were facing a 30-minute journey in 33°C heat, not to mention the obvious safety and legal concerns, we quite rightly refused. Eventually, they managed to arrange for another person to transport two of us by car.
On arrival at the off-road starting point, we were left hanging about for another 30–40 minutes before anything happened. To add insult to injury, we were then charged an additional €2 per person for transfers! I would recommend buying a snood or bandana locally as they charge €5 for one and not that great at keeping dust at bay also drinks are €3 each. So again make sure you take supplies!
Once we finally got into our buggies, things improved considerably. The buggies were absolutely fine, and the off-road tour itself was good fun and enjoyable.
Unfortunately, the shambles resumed as soon as we finished. We were left waiting for over an hour for transport back to our hotel, with seemingly little consideration for customers who had already spent a considerable amount of time waiting around.
In summary: The buggy excursion itself was great, but the transfer service and general organisation were absolutely appalling. For what was advertised as a two-hour excursion, we spent an unacceptable amount of time standing about waiting for transport.
It's a real shame, because with some basic organisation and a reliable shuttle service, this could have been an excellent experience.
My advice? Enjoy the buggies, but be prepared for a lot of hanging about. Aquasports.es seriously needs to get its act together when it comes to customer transport and organisation!
翻译:我们为四个人预订了一次两小时的越野车游览。可惜的是,虽然驾车体验本身不错,但整个组织流程和接送安排简直糟糕透顶!
第一个失误发生在我们离开酒店之前。接送用的小巴上没有足够的座位,司机居然要求我们挤一挤才能上车!考虑到我们要在33摄氏度的高温中乘车30分钟,更不用说由此带来的安全与合规问题,我们理所当然地拒绝了。最终,他们设法安排了另一个人开车送我们两人。
到达越野起点后,我们又白白等了30到40分钟才开始活动。更糟糕的是,之后我们每人又被额外收取了2欧元的交通费!我建议大家在当地购买围脖或头巾,因为他们卖的这类物品要价5欧元,而且防尘效果也并不理想;另外,饮料每瓶要3欧元。所以,一定要自己带上所需物品哦!当我们终于坐上越野车后,情况有了显著改善。那些越野车完全没问题,整个越野之旅也既有趣又令人享受。
可惜的是,活动一结束,混乱局面又出现了。我们被迫等待了一个多小时才等到返回酒店的交通工具,显然主办方根本没顾及那些已经等了很久的顾客。
总的来说:这次越野之旅本身还是很棒的。不过接送服务以及整体组织工作简直糟糕透顶。本来宣传说是两小时的游览行程,结果我们却花了长得离谱的时间站在那里等待车辆。
实在可惜,因为只要稍加组织安排并确保有可靠的接驳服务,这本可以成为一次绝佳的体验。
我的建议是:尽情享受那些观光车吧,不过也要做好长时间无所事事、干等着的准备。水上运动项目亦是如此。在客户接送与组织安排方面,他们真的需要好好改进一下了!