点评:Our 5-day safari in Serengeti National Park was deeply disappointing due to serious vehicle issues that severely impacted the experience. Two out of the five days were lost to repeated car breakdowns. The vehicle provided was in poor condition, unsafe, and unreliable for long distances on safari terrain. Instead of exploring and viewing wildlife, we spent hours waiting for repairs.
This loss of time significantly reduced the value of the trip and caused unnecessary stress during what should have been a once-in-a-lifetime experience. A safari company should prioritize guest safety and dependable transport, especially in remote areas. Unfortunately, the condition of the vehicle and the repeated mechanical failures made this safari far below acceptable standards.
In addition, the Tour Operator of Afrishare Ibrahim Mkwizu, treated us with a lack of care. His exchange via messages was rude and disrespectful. His inability to show a level of understanding and care for what had happened was shocking.
The only shinning light was our guide Deo, who tried his very best to manage the situation and tried to ensure we experienced all the safari had to offer with the limited time.
翻译:我们在塞伦盖蒂国家公园的五日游猎之旅令人极其失望,因为车辆问题严重影响了我们的体验。五天行程中有两天因车辆反复抛锚而耽误。提供的车辆状况极差,既不安全,也无法在崎岖的野生动物保护区长途行驶。我们本应探索和观赏野生动物,却不得不花费数小时等待车辆维修。
时间的浪费大大降低了此次旅行的价值,也给原本应该一生一次的体验带来了不必要的压力。一家旅行社应该将游客的安全和可靠的交通工具放在首位,尤其是在偏远地区。不幸的是,车辆的状况和反复的机械故障使这次游猎之旅远低于可接受的标准。
此外,Afrishare旅行社的负责人Ibrahim Mkwizu对我们漠不关心。他通过信息与我们沟通时态度粗鲁无礼。他对我们所遭遇的一切缺乏应有的理解和关心,这令人震惊。
唯一值得庆幸的是我们的向导迪奥,他尽了最大的努力来控制局面,并努力确保我们在有限的时间内体验到所有精彩的野生动物之旅。