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Upper Kenai river float Trip
Kenai Cache Outfitters的点评
点评：We had used Kenai Cache for our Alaska Trip in 2019 and very pleased with the sockeye fishing results and their guides so it seemed a good choice to use them again for our just completed trip in 2023.
I made the reservation in January 2023 for two boats (4 family member each boat) and had numerous emails and telephone conversations on various subjects with Julie before we arrived on July 11th. I also bought a fly rod and reel (Echo) for sockeye fishing from David in April. When we went to pay the balance after arrival on the 11th the guy behind the counter was surprised when we talked about a lower Kenai river (Soldotna area) float. This was our intent and the main focus of our trip. He told us that on the day before (10th) they did a lower float trip and only caught one sockeye as the river was high and not many spots to get out of the boat. He told us the fishing for Dolly Varden, rainbows and even some lakers starting in Kenai Lake was good and we could fish for sockeyes the last couple of hours near the end of the float take out at Sportsman Landing. Based on that recommendation we reluctantly accepted an upper float trip. We also understand that there is NEVER any guarantee to actually catch fish but feel using a guide increases the odds because of their experience and local knowledge plus a boat.
We had rented a large Cabin at Gwin’s lodge so just a short walk the next day where we met our guides Chris & Scott at 6:30 am. We got into our chest waders and then Chris repeated that we would start fishing in Kenai lake and then pull out for a short lunch near Gwin’s/Kenai Cache and fish the last couple of hours for sockeyes. I was never told but found out during the float trip that Scott was NOT an actual Kenai Cache guide but worked for Gwins as a guide.
The first Boat with Chris had my son and daughter and their companions. The second boat with Scott had my son two grandkids (16 & 18) and myself. The boats separated after launch at Kenai Lake and we only briefly saw them a couple of times after that. The fishing was poor but a few Dollies were caught and many times not everyone could fish at the same time as the river was fast and high making boat control hard.
I was surprised that during the morning float that Scott was on his cell phone numerous times (at least a dozen) talking, texting and checking it. I certainly felt his focus should have been on us but didn’t want to make a scene in from of my grandkids. In conversations with my other family members they only remember Chris talking twice with Scott. When both boats pulled out at the same sandbar before lunch I saw Chris setting up some rods for sockeyes.
We pulled out of the river at Gwins lagoon around 11:45am and were back on the river around 12:15 pm. We continued our float trip and I asked Scott about sockeyes and he mumbled something about checking with Chris but I never heard him call to discuss. When we pulled out of the river near a small Island a number of sockeyes actually jumped out of the slack water during the 30 minutes we fished for dollies and it looked like a great spot to try for them. After we got back into the boat I took a good look at the rods Scott was carrying and none of them looked capable of being used for sockeyes. We continued to fish for dollies (bobber) and finally pulled out at 2:30 pm at Sportman’s landing and then were driven the short distance back to Kenai cache.
The other boat ended up fishing for sockeyes near the island and Russian river confluence for a couple of hours and pulled off the river at 4pm. They also told me that they saw Scott launching his boat with his girlfriend when they were pulling off.
Needless to say I was very disappointed mainly for my grandkids who both limited out in 2019 for sockeyes. I later went to Kenai Cache and the guy at the counter directed me to David (Owner) who was in the fish house. He continued to work vacuum sealing fish and seemed unimpressed with my feedback and never apologized for the bad experience with our guide.
I then sent an email to Julie the same day (13th) and she replied to me on the 16th saying that she wanted to talk to Scott first. In that email I told Julie that Scott, “was personable enough but spent time on his phone as well. I asked a couple of times about when we would try sockeyes and he kind of beat around the bush saying something like checking with other boat. I looked at his rods and he didn't even have anything that he could set up for flipping. At the end he pulled off the river at 230 pm and the other boat at 4 pm. Needless to say it was unsatisfying for me and our party given the lack of equipment to even try. Chris in the other boat had a setup and my other family members were very satisfied. I think in hindsight I would have liked to have been given the option of two separate day floats in order to get your guide instead of finding out on the river Scott didn't work for you.”
Julies reply was basically, “ I had to outsource your boat because my other guide was sick and unable to take you out. It’s very common practice in this town to outsource trip with other guides. Especially when something comes up with our guides being unavailable. Salmon fishing between runs is never something we can predict how it will turn out.”
I can well understand it might be a common practice (unknown to us) but feel the customers (“US”) should always be told first as a common courtesy. Again, we fully understand that actual catching any fish is not guaranteed but we were paying part of the fee to have the opportunity that one boat didn’t get. Julie NEVER addressed my issues with Scott pulling out early, use of his cell, or not having the equipment to fish for sockeyes. She did offer half off for an afternoon half day float with Chris but only the next day (17th). She did apologize we weren’t satisfied. I replied to her email and thanked her for her offer but you cant go back and fix what had occurred. Also I felt that throwing more $$$ after a bad experience didn’t seem wise.
Unfortunately given this experience we will NEVER book another trip with Kenai Cache and will not recommend them to anyone of our friend and family or whoever asks.
I made the reservation in January 2023 for two boats (4 family member each boat) and had numerous emails and telephone conversations on various subjects with Julie before we arrived on July 11th. I also bought a fly rod and reel (Echo) for sockeye fishing from David in April. When we went to pay the balance after arrival on the 11th the guy behind the counter was surprised when we talked about a lower Kenai river (Soldotna area) float. This was our intent and the main focus of our trip. He told us that on the day before (10th) they did a lower float trip and only caught one sockeye as the river was high and not many spots to get out of the boat. He told us the fishing for Dolly Varden, rainbows and even some lakers starting in Kenai Lake was good and we could fish for sockeyes the last couple of hours near the end of the float take out at Sportsman Landing. Based on that recommendation we reluctantly accepted an upper float trip. We also understand that there is NEVER any guarantee to actually catch fish but feel using a guide increases the odds because of their experience and local knowledge plus a boat.
We had rented a large Cabin at Gwin’s lodge so just a short walk the next day where we met our guides Chris & Scott at 6:30 am. We got into our chest waders and then Chris repeated that we would start fishing in Kenai lake and then pull out for a short lunch near Gwin’s/Kenai Cache and fish the last couple of hours for sockeyes. I was never told but found out during the float trip that Scott was NOT an actual Kenai Cache guide but worked for Gwins as a guide.
The first Boat with Chris had my son and daughter and their companions. The second boat with Scott had my son two grandkids (16 & 18) and myself. The boats separated after launch at Kenai Lake and we only briefly saw them a couple of times after that. The fishing was poor but a few Dollies were caught and many times not everyone could fish at the same time as the river was fast and high making boat control hard.
I was surprised that during the morning float that Scott was on his cell phone numerous times (at least a dozen) talking, texting and checking it. I certainly felt his focus should have been on us but didn’t want to make a scene in from of my grandkids. In conversations with my other family members they only remember Chris talking twice with Scott. When both boats pulled out at the same sandbar before lunch I saw Chris setting up some rods for sockeyes.
We pulled out of the river at Gwins lagoon around 11:45am and were back on the river around 12:15 pm. We continued our float trip and I asked Scott about sockeyes and he mumbled something about checking with Chris but I never heard him call to discuss. When we pulled out of the river near a small Island a number of sockeyes actually jumped out of the slack water during the 30 minutes we fished for dollies and it looked like a great spot to try for them. After we got back into the boat I took a good look at the rods Scott was carrying and none of them looked capable of being used for sockeyes. We continued to fish for dollies (bobber) and finally pulled out at 2:30 pm at Sportman’s landing and then were driven the short distance back to Kenai cache.
The other boat ended up fishing for sockeyes near the island and Russian river confluence for a couple of hours and pulled off the river at 4pm. They also told me that they saw Scott launching his boat with his girlfriend when they were pulling off.
Needless to say I was very disappointed mainly for my grandkids who both limited out in 2019 for sockeyes. I later went to Kenai Cache and the guy at the counter directed me to David (Owner) who was in the fish house. He continued to work vacuum sealing fish and seemed unimpressed with my feedback and never apologized for the bad experience with our guide.
I then sent an email to Julie the same day (13th) and she replied to me on the 16th saying that she wanted to talk to Scott first. In that email I told Julie that Scott, “was personable enough but spent time on his phone as well. I asked a couple of times about when we would try sockeyes and he kind of beat around the bush saying something like checking with other boat. I looked at his rods and he didn't even have anything that he could set up for flipping. At the end he pulled off the river at 230 pm and the other boat at 4 pm. Needless to say it was unsatisfying for me and our party given the lack of equipment to even try. Chris in the other boat had a setup and my other family members were very satisfied. I think in hindsight I would have liked to have been given the option of two separate day floats in order to get your guide instead of finding out on the river Scott didn't work for you.”
Julies reply was basically, “ I had to outsource your boat because my other guide was sick and unable to take you out. It’s very common practice in this town to outsource trip with other guides. Especially when something comes up with our guides being unavailable. Salmon fishing between runs is never something we can predict how it will turn out.”
I can well understand it might be a common practice (unknown to us) but feel the customers (“US”) should always be told first as a common courtesy. Again, we fully understand that actual catching any fish is not guaranteed but we were paying part of the fee to have the opportunity that one boat didn’t get. Julie NEVER addressed my issues with Scott pulling out early, use of his cell, or not having the equipment to fish for sockeyes. She did offer half off for an afternoon half day float with Chris but only the next day (17th). She did apologize we weren’t satisfied. I replied to her email and thanked her for her offer but you cant go back and fix what had occurred. Also I felt that throwing more $$$ after a bad experience didn’t seem wise.
Unfortunately given this experience we will NEVER book another trip with Kenai Cache and will not recommend them to anyone of our friend and family or whoever asks.
翻译：我们在 2019 年的阿拉斯加之旅中使用了 Kenai Cache，对红眼鱼钓鱼结果及其指南非常满意，因此在我们刚刚完成的 2023 年旅行中再次使用它们似乎是一个不错的选择。
我于 2023 年 1 月预订了两艘船（每艘船 4 名家庭成员），并在 7 月 11 日抵达之前与朱莉就各种主题进行了大量电子邮件和电话交谈。四月份我还从 David 那里购买了用于红鲑鱼钓鱼的飞钓竿和渔线轮（Echo）。当我们 11 号抵达后去支付余款时，当我们谈到基奈河下游（索尔多特纳地区）的漂浮物时，柜台后面的人感到很惊讶。这是我们的意图，也是我们此行的主要焦点。他告诉我们，前一天（10 日）他们进行了一次较低的漂浮之旅，只捕获了一只红鲑鱼，因为河水很高，没有多少地方可以下船。他告诉我们，从基奈湖出发，钓多莉·瓦登 (Dolly Varden)、彩虹鱼、甚至一些湖人鱼的情况都很好，我们可以在运动员登陆 (Sportsman Landing) 的浮标末端附近的最后几个小时内钓红鲑鱼。基于这个建议，我们不情愿地接受了上层漂浮之旅。我们也明白，永远不能保证真正钓鱼，但感觉使用导游会增加机会，因为他们的经验和当地知识加上一艘船。
我们在 Gwin’s lodge 租了一间大小屋，所以第二天只需步行一小段路，我们就在早上 6:30 与导游 Chris 和 Scott 见面。我们穿上长筒涉水裤，然后克里斯重复说我们要开始在基奈湖钓鱼，然后在格温/基奈卡什附近吃一顿短暂的午餐，最后几个小时去钓红鲑鱼。我从未被告知，但在漂浮之旅中发现斯科特并不是真正的基奈卡什导游，而是为格温斯担任导游。
克里斯的第一艘船有我的儿子和女儿以及他们的同伴。斯科特的第二艘船载着我儿子的两个孙子（16 岁和 18 岁）和我自己。两艘船在基奈湖下水后就分开了，此后我们只短暂地见过它们几次。捕鱼情况很差，但捕获了一些多利鱼，很多时候不是每个人都能同时钓鱼，因为河水又快又高，使得船只难以控制。
令我惊讶的是，在早上的漂浮过程中，斯科特多次（至少十几次）用手机说话、发短信和查看。我当然觉得他的注意力应该放在我们身上，但不想在我的孙子们身上大吵大闹。在与我其他家庭成员的谈话中，他们只记得克里斯与斯科特谈过两次话。午餐前，当两艘船在同一个沙洲停泊时，我看到克里斯正在为红鲑鱼设置一些钓竿。
上午 11:45 左右，我们从格温斯泻湖 (Gwins lagoon) 驶出河流，中午 12:15 左右返回河上。我们继续我们的漂流之旅，我问斯科特关于红袜队的事，他咕哝了一些关于与克里斯核实的事情，但我从未听到他打电话讨论。当我们从一座小岛附近的河流中驶出时，在我们钓鱼的 30 分钟内，许多红鲑鱼实际上从静止的水中跳了出来，这看起来是一个尝试钓它们的好地方。我们回到船上后，我仔细观察了斯科特携带的钓竿，没有一根看起来能够用于红鲑鱼。我们继续捕鱼小车（浮标），最终于下午 2:30 在 Sportman 的平台上停泊，然后被驱车一小段距离返回基奈缓存。
另一艘船最终在该岛和俄罗斯河交汇处附近捕捞红鲑鱼几个小时，并于下午 4 点离开河流。他们还告诉我，当他们下船时，他们看到斯科特和他的女朋友下水了。
不用说，我非常失望，主要是对我的孙子们感到非常失望，他们在 2019 年都限制了红袜比赛。后来我去了 Kenai Cache，柜台的那个人把我带到了鱼屋里的大卫（老板）那里。他继续从事真空密封鱼的工作，似乎对我的反馈不以为然，也从未为我们导游的糟糕经历道歉。
然后我在同一天（13 号）给 Julie 发了一封电子邮件，她在 16 号回复我说她想先和 Scott 谈谈。在那封电子邮件中，我告诉朱莉，斯科特“很有风度，但也花时间玩手机。我问了几次我们什么时候尝试红球，他拐弯抹角地说了一些类似与其他船核实之类的话。我看了看他的鱼竿，他甚至没有任何可以用来翻转的东西。最后，他于下午 230 点离开河流，另一艘船于下午 4 点离开。不用说，由于缺乏尝试的设备，这对我和我们的团队来说并不满意。另一艘船上的克里斯有一个设置，我的其他家庭成员都非常满意。我想事后看来，我希望能够选择两次单独的日间漂流，以便获得您的向导，而不是在河上发现斯科特不适合您。”
朱莉的回答基本上是， “我不得不外包你的船，因为我的另一位导游生病了，无法带你出去。在这个小镇，将行程外包给其他导游是很常见的做法。特别是当我们的指南出现问题时。我们永远无法预测在两次跑步之间捕捞鲑鱼的结果如何。”
我很理解这可能是一种常见的做法（我们不知道），但我觉得作为一种常见的礼貌，应该首先告知客户（“美国”）。再说一次，我们完全理解，不能保证实际捕获任何鱼，但我们支付了部分费用以获得一艘船没有得到的机会。朱莉从未解决过我与斯科特提早退出、使用手机或没有捕鱼设备的问题。她确实为与克里斯一起下午半天的漂浮提供了半价优惠，但仅限于第二天（17 日）。她确实向我们道歉，我们不满意。我回复了她的电子邮件并感谢她的提议，但你无法回去修复已经发生的事情。我还觉得在一次糟糕的经历之后投入更多的钱似乎并不明智。
不幸的是，鉴于这次经历，我们永远不会再预订 Kenai Cache 的旅行，也不会向我们的朋友和家人或任何询问的人推荐它们。
我于 2023 年 1 月预订了两艘船（每艘船 4 名家庭成员），并在 7 月 11 日抵达之前与朱莉就各种主题进行了大量电子邮件和电话交谈。四月份我还从 David 那里购买了用于红鲑鱼钓鱼的飞钓竿和渔线轮（Echo）。当我们 11 号抵达后去支付余款时，当我们谈到基奈河下游（索尔多特纳地区）的漂浮物时，柜台后面的人感到很惊讶。这是我们的意图，也是我们此行的主要焦点。他告诉我们，前一天（10 日）他们进行了一次较低的漂浮之旅，只捕获了一只红鲑鱼，因为河水很高，没有多少地方可以下船。他告诉我们，从基奈湖出发，钓多莉·瓦登 (Dolly Varden)、彩虹鱼、甚至一些湖人鱼的情况都很好，我们可以在运动员登陆 (Sportsman Landing) 的浮标末端附近的最后几个小时内钓红鲑鱼。基于这个建议，我们不情愿地接受了上层漂浮之旅。我们也明白，永远不能保证真正钓鱼，但感觉使用导游会增加机会，因为他们的经验和当地知识加上一艘船。
我们在 Gwin’s lodge 租了一间大小屋，所以第二天只需步行一小段路，我们就在早上 6:30 与导游 Chris 和 Scott 见面。我们穿上长筒涉水裤，然后克里斯重复说我们要开始在基奈湖钓鱼，然后在格温/基奈卡什附近吃一顿短暂的午餐，最后几个小时去钓红鲑鱼。我从未被告知，但在漂浮之旅中发现斯科特并不是真正的基奈卡什导游，而是为格温斯担任导游。
克里斯的第一艘船有我的儿子和女儿以及他们的同伴。斯科特的第二艘船载着我儿子的两个孙子（16 岁和 18 岁）和我自己。两艘船在基奈湖下水后就分开了，此后我们只短暂地见过它们几次。捕鱼情况很差，但捕获了一些多利鱼，很多时候不是每个人都能同时钓鱼，因为河水又快又高，使得船只难以控制。
令我惊讶的是，在早上的漂浮过程中，斯科特多次（至少十几次）用手机说话、发短信和查看。我当然觉得他的注意力应该放在我们身上，但不想在我的孙子们身上大吵大闹。在与我其他家庭成员的谈话中，他们只记得克里斯与斯科特谈过两次话。午餐前，当两艘船在同一个沙洲停泊时，我看到克里斯正在为红鲑鱼设置一些钓竿。
上午 11:45 左右，我们从格温斯泻湖 (Gwins lagoon) 驶出河流，中午 12:15 左右返回河上。我们继续我们的漂流之旅，我问斯科特关于红袜队的事，他咕哝了一些关于与克里斯核实的事情，但我从未听到他打电话讨论。当我们从一座小岛附近的河流中驶出时，在我们钓鱼的 30 分钟内，许多红鲑鱼实际上从静止的水中跳了出来，这看起来是一个尝试钓它们的好地方。我们回到船上后，我仔细观察了斯科特携带的钓竿，没有一根看起来能够用于红鲑鱼。我们继续捕鱼小车（浮标），最终于下午 2:30 在 Sportman 的平台上停泊，然后被驱车一小段距离返回基奈缓存。
另一艘船最终在该岛和俄罗斯河交汇处附近捕捞红鲑鱼几个小时，并于下午 4 点离开河流。他们还告诉我，当他们下船时，他们看到斯科特和他的女朋友下水了。
不用说，我非常失望，主要是对我的孙子们感到非常失望，他们在 2019 年都限制了红袜比赛。后来我去了 Kenai Cache，柜台的那个人把我带到了鱼屋里的大卫（老板）那里。他继续从事真空密封鱼的工作，似乎对我的反馈不以为然，也从未为我们导游的糟糕经历道歉。
然后我在同一天（13 号）给 Julie 发了一封电子邮件，她在 16 号回复我说她想先和 Scott 谈谈。在那封电子邮件中，我告诉朱莉，斯科特“很有风度，但也花时间玩手机。我问了几次我们什么时候尝试红球，他拐弯抹角地说了一些类似与其他船核实之类的话。我看了看他的鱼竿，他甚至没有任何可以用来翻转的东西。最后，他于下午 230 点离开河流，另一艘船于下午 4 点离开。不用说，由于缺乏尝试的设备，这对我和我们的团队来说并不满意。另一艘船上的克里斯有一个设置，我的其他家庭成员都非常满意。我想事后看来，我希望能够选择两次单独的日间漂流，以便获得您的向导，而不是在河上发现斯科特不适合您。”
朱莉的回答基本上是， “我不得不外包你的船，因为我的另一位导游生病了，无法带你出去。在这个小镇，将行程外包给其他导游是很常见的做法。特别是当我们的指南出现问题时。我们永远无法预测在两次跑步之间捕捞鲑鱼的结果如何。”
我很理解这可能是一种常见的做法（我们不知道），但我觉得作为一种常见的礼貌，应该首先告知客户（“美国”）。再说一次，我们完全理解，不能保证实际捕获任何鱼，但我们支付了部分费用以获得一艘船没有得到的机会。朱莉从未解决过我与斯科特提早退出、使用手机或没有捕鱼设备的问题。她确实为与克里斯一起下午半天的漂浮提供了半价优惠，但仅限于第二天（17 日）。她确实向我们道歉，我们不满意。我回复了她的电子邮件并感谢她的提议，但你无法回去修复已经发生的事情。我还觉得在一次糟糕的经历之后投入更多的钱似乎并不明智。
不幸的是，鉴于这次经历，我们永远不会再预订 Kenai Cache 的旅行，也不会向我们的朋友和家人或任何询问的人推荐它们。
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