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Karin P
Generally disappointed
Archerfield Links Golf Club的点评
点评：After visiting for a drink a couple of months back and looking at the daytime menus, we decided we should visit on a future sunny afternoon to sit, again, on the beautiful terrace for a relaxing lunch as guests.
So yesterday, turned out to that chosen day.
Again, we sat on your lovely sunny terrace.
When asked for our drinks order, I asked about bottled soft drinks and ‘brand’ available, but unfortunately the young waiter couldn’t tell me what ‘brand’ was stocked, but could tell me what flavours were available, which was disappointing. The drinks arrived swiftly.
Perhaps, provide a drinks menu when people are sat outside/ guests?
When asked by ‘Riley’ if we were ready to order our food, I asked for two more minutes.
Approx. 20 mins later she came back to take our order!
Our food took some time, but I was ok with that as we were happily relaxing in the sunshine. I had ordered a GF BLT with NO EGG. It arrived as a regular BLT on GF bread, so it was raised that I couldn’t eat it.
When it got re-made, it was brought to the table without the EGG component, but with a fair amount of mayo in it ( the initial ingredient of mayo emulsion), yet no mention of mayo on your menu!
Now, I understand egg white is often used in GF bread, but I would have thought that the chef would have had the sense to eliminate the mayo, or given the simple fact that the food order had been initially placed requesting NO egg, and had been returned, would perhaps have had some sense to remove the mayo completely, as there were jars in the table caddy to use.
I would however like to mention the lady (assuming restaurant manager), for her efficiency and support.
I think you have a beautiful set up at the club and would like to come back, but if things aren’t denoted on your menu to comply with allergen requirements and your communication between FOH and BOH isn’t sufficient to be 100% certain, it raises a large concern for me.
So yesterday, turned out to that chosen day.
Again, we sat on your lovely sunny terrace.
When asked for our drinks order, I asked about bottled soft drinks and ‘brand’ available, but unfortunately the young waiter couldn’t tell me what ‘brand’ was stocked, but could tell me what flavours were available, which was disappointing. The drinks arrived swiftly.
Perhaps, provide a drinks menu when people are sat outside/ guests?
When asked by ‘Riley’ if we were ready to order our food, I asked for two more minutes.
Approx. 20 mins later she came back to take our order!
Our food took some time, but I was ok with that as we were happily relaxing in the sunshine. I had ordered a GF BLT with NO EGG. It arrived as a regular BLT on GF bread, so it was raised that I couldn’t eat it.
When it got re-made, it was brought to the table without the EGG component, but with a fair amount of mayo in it ( the initial ingredient of mayo emulsion), yet no mention of mayo on your menu!
Now, I understand egg white is often used in GF bread, but I would have thought that the chef would have had the sense to eliminate the mayo, or given the simple fact that the food order had been initially placed requesting NO egg, and had been returned, would perhaps have had some sense to remove the mayo completely, as there were jars in the table caddy to use.
I would however like to mention the lady (assuming restaurant manager), for her efficiency and support.
I think you have a beautiful set up at the club and would like to come back, but if things aren’t denoted on your menu to comply with allergen requirements and your communication between FOH and BOH isn’t sufficient to be 100% certain, it raises a large concern for me.
翻译：几个月前我们曾去那里喝过一杯，之后又看了白天的菜单，于是决定日后选一个阳光明媚的下午再次光临，作为客人坐在那漂亮的露台上享用一顿轻松的午餐。昨天，恰巧就是我们选定的日子。
我们再次坐在了那个阳光和煦、令人惬意的露台上。
点饮料时，我询问了有哪些瓶装软饮料以及具体品牌，可惜那位年轻的服务员答不上来店里究竟有哪些品牌。不过他们能告诉我有哪些口味可供选择，这点倒是挺好的，虽然有点令人失望。饮料很快就送来了。
或许可以在顾客坐在室外或客人到访时提供一份饮料菜单？
当‘Riley’询问我们是否准备好点餐时，我请求再给我两分钟时间。大约20分钟后，她又回来为我们点餐了！
我们的食物上得稍慢了些，不过没关系，因为我们正惬意地享受着阳光呢。我点的是无鸡蛋的无麸质BLT三明治，结果上来的却是用无麸质面包做的普通BLT三明治。于是就出现了我没法吃的情况。后来这道菜重新制作后端上了桌，虽然去掉了鸡蛋成分，但却加入了相当多的蛋黄酱（也就是蛋黄酱乳化液的原料），可菜单上却完全没提到有蛋黄酱！我明白蛋白常被用于无麸质面包的制作中，但鉴于最初的点餐要求就是“不要加鸡蛋”，而且之前做的那份也因含鸡蛋而被退回，我觉得厨师理应意识到应该把蛋黄酱也去掉才对。或许应该把蛋黄酱完全去掉，因为餐盒里有其他可以使用的酱料。
不过，我想表扬一下那位女士（应该是餐厅经理），她的效率之高、提供帮助之及时令人赞赏。
我觉得贵俱乐部的整体环境很不错，我也乐意再次光临。但倘若菜单上没有标明哪些食物含有过敏原，而前厅与后厨之间的沟通又不足以让人完全放心，这就让我非常担心了。
我们再次坐在了那个阳光和煦、令人惬意的露台上。
点饮料时，我询问了有哪些瓶装软饮料以及具体品牌，可惜那位年轻的服务员答不上来店里究竟有哪些品牌。不过他们能告诉我有哪些口味可供选择，这点倒是挺好的，虽然有点令人失望。饮料很快就送来了。
或许可以在顾客坐在室外或客人到访时提供一份饮料菜单？
当‘Riley’询问我们是否准备好点餐时，我请求再给我两分钟时间。大约20分钟后，她又回来为我们点餐了！
我们的食物上得稍慢了些，不过没关系，因为我们正惬意地享受着阳光呢。我点的是无鸡蛋的无麸质BLT三明治，结果上来的却是用无麸质面包做的普通BLT三明治。于是就出现了我没法吃的情况。后来这道菜重新制作后端上了桌，虽然去掉了鸡蛋成分，但却加入了相当多的蛋黄酱（也就是蛋黄酱乳化液的原料），可菜单上却完全没提到有蛋黄酱！我明白蛋白常被用于无麸质面包的制作中，但鉴于最初的点餐要求就是“不要加鸡蛋”，而且之前做的那份也因含鸡蛋而被退回，我觉得厨师理应意识到应该把蛋黄酱也去掉才对。或许应该把蛋黄酱完全去掉，因为餐盒里有其他可以使用的酱料。
不过，我想表扬一下那位女士（应该是餐厅经理），她的效率之高、提供帮助之及时令人赞赏。
我觉得贵俱乐部的整体环境很不错，我也乐意再次光临。但倘若菜单上没有标明哪些食物含有过敏原，而前厅与后厨之间的沟通又不足以让人完全放心，这就让我非常担心了。
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