下载App
资质规则
旅行
账户
Lauren D
Kicked Out Over My 2-Year-Old’s Lost Wristband — Even After Staff Confirmed We Paid
Connors Farm的点评
点评：PSA for North Shore moms considering Connors Farm in Danvers — because I genuinely wish I’d known this before taking my kids today.
We paid $80 for four admissions — me, my husband and our two young kids. About 10 minutes after we arrived, we realized my two-year-old’s wristband had fallen off somewhere inside the farm.
I went to the front desk and showed them the $80 transaction. But here’s what makes this completely insane: the employee at the desk remembered us and said, verbatim, “Yes, I remember you got four tickets, and I watched you put it on him.”
So there was no actual question about whether we’d paid.
They called over the man pictured below. Despite his own employee standing there confirming that we bought four tickets AND that she personally watched me put the wristband on my two-year-old, he repeatedly insisted that because my son wasn’t currently wearing it, we hadn’t paid for him.
I showed him the payment. His employee confirmed the purchase. He kicked our entire family out anyway.
We had been there for approximately 10 minutes.
And then it gets even more ridiculous.
A friend of mine was still inside after we left. She later texted me the second photo below: SHE FOUND MY TWO-YEAR-OLD’S PURPLE WRISTBAND LYING ON THE GROUND.
Exactly where it had fallen off. Exactly as I’d told them.
They told us they’re refunding the $80, which I’ll obviously confirm when it actually posts. But the money isn’t really the point. A toddler losing a paper wristband should have been a 30-second customer-service issue — especially when an employee personally remembered selling us the ticket and putting eyes on the wristband.
Instead, we were treated like we were lying about paying for our two-year-old and removed in front of our kids.
Afterward I searched the farm online and was also pretty shocked to find older posts with other customers describing negative treatment and allegations of discrimination. I can’t speak to experiences I didn’t personally witness and I’m not presenting those allegations as fact, but I’m including the screenshot because I wish I’d looked into other people’s experiences before we went.
Sharing because there are a million wonderful family places on the North Shore, and other parents can decide for themselves whether this is somewhere they want to spend their money.
Photos: the man who made the decision to remove us; the missing wristband my friend subsequently found on the ground; and the older public comments I found afterward.
We paid $80 for four admissions — me, my husband and our two young kids. About 10 minutes after we arrived, we realized my two-year-old’s wristband had fallen off somewhere inside the farm.
I went to the front desk and showed them the $80 transaction. But here’s what makes this completely insane: the employee at the desk remembered us and said, verbatim, “Yes, I remember you got four tickets, and I watched you put it on him.”
So there was no actual question about whether we’d paid.
They called over the man pictured below. Despite his own employee standing there confirming that we bought four tickets AND that she personally watched me put the wristband on my two-year-old, he repeatedly insisted that because my son wasn’t currently wearing it, we hadn’t paid for him.
I showed him the payment. His employee confirmed the purchase. He kicked our entire family out anyway.
We had been there for approximately 10 minutes.
And then it gets even more ridiculous.
A friend of mine was still inside after we left. She later texted me the second photo below: SHE FOUND MY TWO-YEAR-OLD’S PURPLE WRISTBAND LYING ON THE GROUND.
Exactly where it had fallen off. Exactly as I’d told them.
They told us they’re refunding the $80, which I’ll obviously confirm when it actually posts. But the money isn’t really the point. A toddler losing a paper wristband should have been a 30-second customer-service issue — especially when an employee personally remembered selling us the ticket and putting eyes on the wristband.
Instead, we were treated like we were lying about paying for our two-year-old and removed in front of our kids.
Afterward I searched the farm online and was also pretty shocked to find older posts with other customers describing negative treatment and allegations of discrimination. I can’t speak to experiences I didn’t personally witness and I’m not presenting those allegations as fact, but I’m including the screenshot because I wish I’d looked into other people’s experiences before we went.
Sharing because there are a million wonderful family places on the North Shore, and other parents can decide for themselves whether this is somewhere they want to spend their money.
Photos: the man who made the decision to remove us; the missing wristband my friend subsequently found on the ground; and the older public comments I found afterward.
翻译：给那些正在考虑带孩子去丹弗斯康纳斯农场游玩的北岸妈妈们的一个提醒——说实话，我真希望今天带孩子去之前就能知道这些情况。
我们为四个人支付了80美元的门票费——我、我丈夫以及两个年幼的孩子。刚到那儿大约10分钟后，我们发现两岁大的孩子的手环不知什么时候从手上掉在了农场里。
我跑到前台，向他们出示了那笔80美元的付款记录。但最离谱的是：前台工作人员竟然记得我们，他还原话对我说：“是的……”我记得你买了四张票，我还看着你把手环戴在他手上。”
所以，我们到底有没有付款其实根本不是问题。
他们叫来了下图中的男子。尽管他手下的员工就站在那里，证实我们确实买了四张票，而且她还亲眼看到我给两岁的儿子戴上手环，但这男子仍坚持说，因为我儿子现在没戴手环，所以我们等于没为他付费。
我给他看了付款凭证，他的员工也确认了这笔交易。不管怎样，他把我们全家人都赶了出去。
那时我们在那儿才待了大概10分钟。
接着发生的事情就更荒谬了。
我们离开后，我的一个朋友还留在里面。后来她给我发了下面这张照片：她发现了我两岁孩子掉在地上的紫色腕带。
就在它掉下来的那个位置。和我之前跟他们说的完全一致。
他们说会退还那80美元，等款项实际到账后我自然会确认一下。不过钱其实并不是重点。一个学步期儿童弄丢了纸质手环，这本该是个只需30秒就能解决的客服问题——尤其是当时有员工清楚地记得曾卖给我们门票，还亲眼见过那个手环。
然而，我们却被当作没付钱的人来对待，甚至在孩子们面前被赶走。
事后我在网上搜索了这个农场的相关信息，惊讶地发现有不少早期帖子，其他顾客也在其中描述了自己遭受的恶劣对待以及关于歧视的指控。我无法对那些自己并未亲眼目睹的经历发表评论，也不会把这些指控当作事实来陈述。不过我还是附上了截图，因为我希望我们在出发前能多了解一下其他人的经历。
分享这个是为了让大家知道：北岸有无数适合家庭游玩的好去处，其他家长也可以自行决定这里是否值得他们花钱前往。照片：做出把我们移除决定的那个人；我的朋友后来在地上找到的丢失的手环；以及我事后找到的早期的公众评论。
我们为四个人支付了80美元的门票费——我、我丈夫以及两个年幼的孩子。刚到那儿大约10分钟后，我们发现两岁大的孩子的手环不知什么时候从手上掉在了农场里。
我跑到前台，向他们出示了那笔80美元的付款记录。但最离谱的是：前台工作人员竟然记得我们，他还原话对我说：“是的……”我记得你买了四张票，我还看着你把手环戴在他手上。”
所以，我们到底有没有付款其实根本不是问题。
他们叫来了下图中的男子。尽管他手下的员工就站在那里，证实我们确实买了四张票，而且她还亲眼看到我给两岁的儿子戴上手环，但这男子仍坚持说，因为我儿子现在没戴手环，所以我们等于没为他付费。
我给他看了付款凭证，他的员工也确认了这笔交易。不管怎样，他把我们全家人都赶了出去。
那时我们在那儿才待了大概10分钟。
接着发生的事情就更荒谬了。
我们离开后，我的一个朋友还留在里面。后来她给我发了下面这张照片：她发现了我两岁孩子掉在地上的紫色腕带。
就在它掉下来的那个位置。和我之前跟他们说的完全一致。
他们说会退还那80美元，等款项实际到账后我自然会确认一下。不过钱其实并不是重点。一个学步期儿童弄丢了纸质手环，这本该是个只需30秒就能解决的客服问题——尤其是当时有员工清楚地记得曾卖给我们门票，还亲眼见过那个手环。
然而，我们却被当作没付钱的人来对待，甚至在孩子们面前被赶走。
事后我在网上搜索了这个农场的相关信息，惊讶地发现有不少早期帖子，其他顾客也在其中描述了自己遭受的恶劣对待以及关于歧视的指控。我无法对那些自己并未亲眼目睹的经历发表评论，也不会把这些指控当作事实来陈述。不过我还是附上了截图，因为我希望我们在出发前能多了解一下其他人的经历。
分享这个是为了让大家知道：北岸有无数适合家庭游玩的好去处，其他家长也可以自行决定这里是否值得他们花钱前往。照片：做出把我们移除决定的那个人；我的朋友后来在地上找到的丢失的手环；以及我事后找到的早期的公众评论。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
