点评:Hands down one of the worst experiences of all time. When booking, they seemed flexible, but the reality was hostile and completely unaccommodating. Because they only accept cash, we ran slightly behind schedule trying to track down an ATM while finishing up a morning activity—a delay we communicated to Sonny (the owner) in advance, even offering to cancel so he wouldn’t be inconvenienced. Instead, he was rude, dismissive, and told us to just figure out payment later.
We drove 45 minutes out to their remote stables, arriving wet and muddy from our morning out. Five minutes before arrival, we got another aggressive call asking where we were. When we pulled up, the staff immediately started hounding us about being late. As I was trying to calmly help my neurodivergent child transition and change into the right clothes, the owner marched right up to my car and started screaming at me, demanding to know what was taking so long.
Given his aggressive, intimidating attitude and lack of basic patience, I did not feel safe—let alone comfortable putting my anxious child on a horse with these people breathing down our neck. When he actually picked up my shoes and took them, we left immediately.
A major warning to families—especially those traveling with females, children with special needs, or anyone who doesn't fit their narrow mold: Stay far away from this place. You deserve to be treated with basic respect and patience, which is entirely absent here. We skipped the ride, had a peaceful picnic by a lake instead, and saved ourselves a miserable experience.
翻译:绝对是有史以来最糟糕的体验之一。预订时,他们表现得似乎很灵活变通,但实际情况却完全相反——态度恶劣且毫无通融余地。由于他们只接受现金支付,我们在完成上午的活动后,不得不花些时间寻找自动取款机,导致行程稍有延误。我们事先已将这一情况告知老板桑尼,甚至主动提出取消预约以免给他带来麻烦。然而,他态度粗鲁且漠不关心,还让我们自行解决付款问题。我们开车45分钟才抵达他们偏僻的马厩,一路上因为早晨的户外活动而浑身湿透、满身泥泞。在抵达前五分钟,我们又接到了一个语气强硬的电话,对方质问我们到底在哪里。当我们开车到达后,工作人员立刻就开始指责我们迟到。就在我试图冷静地帮助患有神经发育障碍的孩子换上合适的衣服时,马厩的主人径直走到我的车旁,冲我大喊大叫,质问为什么要花这么长时间。
鉴于他这种咄咄逼人的态度……他们态度凶狠且毫无耐心,让我毫无安全感——更别说让容易紧张的孩子在这些人紧盯着的情况下骑上马了。当他真的捡起我的鞋子并拿走时,我们立刻离开了。
给各位家庭的一个重要警告——尤其是那些带着女性、有特殊需求的孩子,或是不符合他们狭隘标准的人的家庭:离这个地方远远的吧。你们理应得到最基本的尊重与耐心对待。这种体验在这里完全不存在。我们没有去乘坐那个项目,而是在湖边享受了一场宁静的野餐,从而躲过了一次糟糕的体验。