点评:While staying in Sorrento, my husband and I decided to take a tour of the Amalfi Coast. We left our itinerary entirely up to our wonderful driver, Rosario, who made a stop at the famous Piccadilly Ceramiche.
We purchased several beautiful pieces, including a gorgeous dangling lemon ring for me. After returning home, I wore it out to dinner and noticed that one of the lemons had fallen off. I emailed the store with a photo of the ring, and Mario responded almost immediately. Without hesitation, he made me a brand-new one.
Today, I received my replacement all the way from Italy!
Now that is exceptional customer service. Piccadilly Ceramiche truly goes above and beyond for its customers. Their kindness, craftsmanship, and dedication have made a lifelong impression on us, and we will absolutely be returning when we're back in Italy next year.
Thank you from the bottom of my heart, Mario and everyone at Piccadilly Ceramiche. Grazie mille! 🇮🇹🍋💛
Dianne Liotta
翻译:在索伦托度假期间,我和丈夫决定游览阿马尔菲海岸。我们把行程完全交给了出色的司机罗萨里奥来安排,他带我们去了著名的Piccadilly Ceramiche陶艺店。我们买下了好几件精美的陶艺品,其中有一个造型精美的柠檬形状吊坠戒指是买给我自己的。回家后,我戴着它去吃晚餐,却发现其中一个“柠檬”掉下来了。我给店铺发去邮件并附上了戒指的照片,马里奥几乎立刻就回复了我。他毫不犹豫地……他给我制作了一个全新的产品。
今天,我终于从意大利收到了替换品!
这真是无与伦比的客户服务啊。Piccadilly Ceramiche确实为顾客做到了极致。他们的善意、精湛工艺以及全心投入给我们留下了终生难忘的印象;明年我们再回意大利时,一定还会光顾的。
衷心感谢你,马里奥,以及Piccadilly Ceramiche的每一位员工。万分感谢!🇮🇹🍋💛
Dianne Liotta