下载App
资质规则
旅行
账户
Kginva
Very Disappointed the Farm has Lost its Way!
Homestead Farms的点评
点评：Let me first say that I’ve been going to the Homestead Farm to pick peaches and apples for probably over 10 years. And, up to this point I have loved going there. The crops of peaches and apples were usually great. But, it’s sad when an institution that is loved by the community with a great product and wonderful customer service switches to the next generation in a family and loses its desire to provide customers service. Maybe the owners have put all their effort into the crops. But as a pick your own farm and petting farm, they have customers who they should provide basic customer service too. Just “basic” customer service!
I found that I couldn't trust what they put on their website. Plus, if you have any questions or concerns, the only way to “try” to communicate with the Homestead farm is by email. Which lately I’ve seen no evidence that they read or reply to. Their phone is disconnected. They say to watch their website for what crops are ready to pick, but there is a “slight” problem the information on the site can be wrong! When they shut me out of my favorite apple crop I asked them "what happened" and they have never gotten back to me! So buyer beware. If you decide to make the trek out to the farm, good luck! Unfortunately I’m looking for another farm to go to pick my fruit. And, I’m sure coming from Alexandria that it will be longer to get to a different farm, but hopefully they will treat their customers better.
I found that I couldn't trust what they put on their website. Plus, if you have any questions or concerns, the only way to “try” to communicate with the Homestead farm is by email. Which lately I’ve seen no evidence that they read or reply to. Their phone is disconnected. They say to watch their website for what crops are ready to pick, but there is a “slight” problem the information on the site can be wrong! When they shut me out of my favorite apple crop I asked them "what happened" and they have never gotten back to me! So buyer beware. If you decide to make the trek out to the farm, good luck! Unfortunately I’m looking for another farm to go to pick my fruit. And, I’m sure coming from Alexandria that it will be longer to get to a different farm, but hopefully they will treat their customers better.
翻译：首先我要说的是，我去 Homestead Farm 摘桃子和苹果大概有 10 多年了。到目前为止，我一直很喜欢去那里。那里的桃子和苹果收成通常都很好。但是，当一个以优质产品和出色客户服务而受到社区喜爱的机构转向下一代家庭并失去为客户提供服务的愿望时，这真是令人伤心。也许业主已经把所有的精力都投入到了农作物上。但作为一个自摘农场和宠物农场，他们也有客户，他们也应该为这些客户提供基本的客户服务。只是“基本”的客户服务！
我发现我无法相信他们在网站上发布的内容。此外，如果您有任何问题或疑虑，唯一“尝试”与 Homestead 农场沟通的方式是通过电子邮件。最近我没有看到任何证据表明他们阅读或回复了电子邮件。他们的电话已断开连接。他们说要查看他们的网站以了解哪些农作物可以采摘，但有一个“轻微”的问题，网站上的信息可能是错误的！当他们把我挡在我最喜欢的苹果作物之外时，我问他们“发生了什么事”，但他们从来没有回复我！所以买家要小心。如果你决定长途跋涉去农场，祝你好运！不幸的是，我正在寻找另一个农场去摘我的水果。而且，我确信从亚历山大来到另一个农场会花更长的时间，但希望他们会更好地对待他们的客户。
我发现我无法相信他们在网站上发布的内容。此外，如果您有任何问题或疑虑，唯一“尝试”与 Homestead 农场沟通的方式是通过电子邮件。最近我没有看到任何证据表明他们阅读或回复了电子邮件。他们的电话已断开连接。他们说要查看他们的网站以了解哪些农作物可以采摘，但有一个“轻微”的问题，网站上的信息可能是错误的！当他们把我挡在我最喜欢的苹果作物之外时，我问他们“发生了什么事”，但他们从来没有回复我！所以买家要小心。如果你决定长途跋涉去农场，祝你好运！不幸的是，我正在寻找另一个农场去摘我的水果。而且，我确信从亚历山大来到另一个农场会花更长的时间，但希望他们会更好地对待他们的客户。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
