点评:STAY AWAY FROM THIS PLACE! My son & daughter in law booked an exclusive use, 4th birthday party for my Grand daughter, and were going to be charged an extra £100 for the privileged 2 hours. On arrival, the place was full of families and children! The "Manager" blamed a computer error despite having spoken to her on several previous occasions to confirm AND sent emails. Lots of crying children were told unceremoniously to leave right away (refunds had to be given). Our package included:
A real life Princess - NO SHOW
The birthday girl to be dressed and made up as a princess - NO SHOW
A princess birthday cake - NO SHOW ( an 8 inch, cheap chocolate cake provided instead).
Professional face painter - NO SHOW (a staff member painted the same, small flowers on a part of the kids faces, boys, a green eye mask) lots of children missed out!
I had to act as a doorman to prevent other families coming in.
When I went to pay the £375.00 balance, which they asked for in full, I counted out £320.00 and wouldn't pay them any more, I thought they should have had less to be honest. The manager who clearly needs more experience in running a business had the cheek to ask me "what could I have done more than I've already done"? How about, do what you say on the tin! SIMPLE?
翻译:远离这个地方!我的儿子和儿媳为我的孙女预订了一个独家使用的 4 岁生日派对,并且要为这 2 小时的特权额外支付 100 英镑。抵达后,这里挤满了家人和孩子!尽管之前曾多次与她交谈确认并发送电子邮件,但“经理”仍将其归咎于电脑错误。许多哭泣的孩子被毫不客气地告知立即离开(必须退款)。我们的套餐包括:
现实生活中的公主 - 没有出现
生日女孩将打扮成公主 - 没有出现
公主生日蛋糕 - 没有出现(而是提供了 8 英寸的廉价巧克力蛋糕)。
专业脸部彩绘-NO SHOW(工作人员画了同样的,孩子脸上的一部分画小花,男孩,绿色眼罩)很多孩子错过了!
我不得不充当门卫,阻止其他家庭进来。
当我去支付他们全额索要的 375 英镑余额时,我算出了 320 英镑,并且不再支付给他们,我认为说实话,他们应该少付点钱。那位显然需要更多经营企业经验的经理厚颜无耻地问我“我还能做些什么比我已经做的更多的事情”?怎么样,按照你在锡罐上说的做吧!简单的?