点评:Our experience renting bikes was nowhere near a good as others reported here. It's not all bad, hence 2 stars instead of 1.
The guy helping us was lethargic. No enthusiasm at all. Didn't say anything helpful. Gave us helmets without asking or checking us for sizes. My wife's and daughter's helmets didn't fit them, even after adjusting to the limits. When I asked for SPD pedals on the front of the tandem bike I was renting, the guy dismissed me with a laugh, as if I were a teen asking to do a wheelie in the bike store. There must have been some policy against that, but I had to figure it out after his scoffing. He could have said "We can't do that, and here are the reasons why…" I would have understood. Note that their web site said nothing about this policy. The other guy, who helped bring out the bikes was also lethargic. They didn't fit the bikes properly. Didn't have my wife or children (18 and 21 years old) pedal the bikes to verify the fit. The tandem was very shaky compared to tandems I've ridden in the past. The good news is that they gave me no hassle when, after a few laps around the parking lot, I exchanged the tandem for 2 singles. We had to finally adjust the seats on 2 of the four bikes we rented, because the guys didn't properly adjust them for my wife and son. My bike had disc brakes, but I didn't find them nearly as smooth as the rim brakes on my bikes at home. Maybe the discs were damaged. The handlebar baskets they strapped to our bikes didn't have a lid. My wife's things flew out now and then, until re-packed the contents. When we returned the bikes, the guy did ask how our ride was, but by then I knew he wasn't really interested in hearing about our rides or our feedback. We just wanted to get out of there.
In contrast, we had rented bikes from Urban Adventours in Boston just a few days before. That outfit checked our bikes and helmets for fits, watched our test rides, and gave us well-maintained bikes that responded well to steering and braking. Handlebar baskets zip closed. In my opinion, that's how you should run a bike rental.
Other positives for Dennis Cycle Center, besides being able to exchange the tandem when it proved too shaky: The shop was right next to the Cape Cod Rail Trail and the three e-bikes worked well. We rode 21 miles and still had juice in the batteries.
翻译:我们租自行车的经历远不像其他人在这里报道的那样好。这并不全是坏事,因此 2 星而不是 1 星。
帮助我们的那个人昏昏欲睡。一点热情都没有。没说什么有帮助的话。给了我们头盔,没有询问或检查我们的尺寸。即使在调整到极限后,我妻子和女儿的头盔也不适合它们。当我要求在我租用的双人自行车前部安装 SPD 踏板时,那家伙笑着打发了我,就好像我是一个在自行车商店要求做特技表演的青少年一样。一定有一些政策反对这一点,但在他嘲笑之后我必须弄清楚这一点。他本可以说“我们不能这样做,原因如下……”我会理解的。请注意,他们的网站没有提及此政策。另一个帮忙把自行车拿出来的人也昏昏欲睡。他们没有正确安装自行车。没有让我的妻子或孩子(18 岁和 21 岁)踩自行车来验证是否合适。与我过去骑过的双人自行车相比,双人自行车非常不稳定。好消息是,在停车场绕了几圈后,我把双人车换成了两辆单人车,他们并没有给我带来任何麻烦。我们最终不得不调整我们租用的四辆自行车中的两辆的座椅,因为这些人没有为我的妻子和儿子正确调整它们。我的自行车有盘式制动器,但我发现它们不像我家里自行车上的轮圈制动器那么顺畅。也许光盘已损坏。他们绑在我们自行车上的车把篮子没有盖子。我妻子的东西时不时地飞出去,直到重新包装里面的东西。当我们归还自行车时,那家伙确实问了我们的骑行感觉如何,但那时我知道他并不是真的有兴趣听到我们的骑行或我们的反馈。我们只是想离开那里。
相比之下,我们几天前才从波士顿的 Urban Adventours 租了自行车。该机构检查了我们的自行车和头盔是否合适,观看了我们的试骑,并为我们提供了维护良好、对转向和制动反应良好的自行车。车把篮子拉链闭合。在我看来,这就是经营自行车租赁的方式。
丹尼斯自行车中心的其他积极因素,除了在双人自行车摇摇欲坠时能够更换之外:该商店就在科德角铁路道旁边,而且三辆电动自行车运转良好。我们骑行了 21 英里,电池电量仍然充足。