点评:We took our autistic grandson and his sister there as a treat and they happily played on various machines and won a vast number of tokens/tickets at the end they went to the display cabinate and chose what they like when we went to the counter to collect there choices they had neither in the cupboard we stated that there were a number of both item's in the display cabinate only to be told by a member and the manager that they do not have the keys the only key holder was head office at this point our grandson got very upset and on the way out had a brake down because due to his autism he could not understand why he couldn't have it when he could see them in the cabinate. The item's they were looking at were the flashing floating orbe and the stich mug why display them if you don't have them to give out other than so say locked away where even the manager can not gain access too. All in all a total shambles when I find there complaints line I will also contact them direct
翻译:我们带患有自闭症的孙子和他的妹妹去那里玩,算是给他们一个奖励。他们玩得很开心,在各种机器上赢了很多代币/彩票。最后,他们去展示柜挑选自己喜欢的东西。当我们去柜台领取时,柜子里却什么都没有。我们指出展示柜里明明有很多这样的商品,但工作人员和经理都告诉我们他们没有钥匙,只有总部才有。这时,我们的孙子非常难过,在离开的时候哭了起来。因为他患有自闭症,无法理解为什么他明明看到柜子里的东西却拿不到。他们看中的是那个会闪烁的漂浮球和史迪奇马克杯。既然没有东西可以分发,为什么还要展示出来呢?难道是锁起来了,连经理都拿不到吗?总之,这次体验简直一团糟。等我找到他们的投诉热线,我会直接联系他们。