Great Venue, Terrible Service
The Judges Lodging Bar的点评
点评:Walked in and sat at an outside table on a Sunday lunchtime. Scanned the QR code for service only to find it does not allow you to specify your drinks such as no ice.
The young lady who was stood with a tablet device watching all the customers seemed uninterested and when I asked if I could order from her I got the repo she “it would be easier if you order at the bar”.
Go to the bar and the staff didint even approach me, just stood near the kitchen door and bellowed “what would you like”, I ordered the drinks and paid, even been asked if there was any intolerances for a black coffee!
I asked for a glass of tap water, there was a tut and a warm glass of water was presented after he’d disappeared in the kitchen for 2 mins to get it? Why this couldn’t be served from the bar was beyond me.
If ever there was a case for staff in the wrong jobs!
翻译:周日午餐时间,我走进酒吧,坐在外面的一张桌子旁。我扫描了二维码,发现它不允许您指定饮料,例如不加冰。
站在那儿看着所有顾客的年轻女士似乎不感兴趣,当我问她是否可以点餐时,她回答说“如果你在吧台点餐会更方便”。
我去了酒吧,工作人员甚至没有接近我,只是站在厨房门口大喊“你想要什么”,我点了饮料并付了钱,甚至有人问您是否对黑咖啡不耐受!
我要了一杯自来水,他走了两分钟去厨房拿水,然后送来了一杯温水?为什么不能从吧台提供这种水,我实在想不通。
如果有员工做错工作的例子!