点评:We’ve been coming to the April meeting at Newmarket every year and have always really enjoyed it, but unfortunately this year was quite disappointing.
Normally, when we come as a group, we opt for the Grandstand enclosure as it’s more affordable. When it’s just the two of us, we’ve happily paid extra for the Premier enclosure, as it usually offers a better overall experience. This year, with the enclosures combined, we didn’t mind paying the higher price as we assumed it would mean improved access and better seating—particularly the upstairs outdoor seating area, which has always been a highlight.
However, on arrival, we were told that this upstairs area had been turned into a restaurant and was now only accessible to owners, trainers, and annual badge holders. This was really disappointing, as it significantly reduced the value of the upgraded ticket. For the extra money, we gained very little—just a slightly larger area, but no meaningful increase in available seating.
Seating has always been an issue here, especially on busy days. Indoor seats are taken early and held onto all day, and the limited outdoor seating is no different. There is a large outdoor space that could easily accommodate more seating, but it simply isn’t provided. As a result, I spent most of the day standing, which isn’t ideal for what should be an enjoyable day out.
It feels like prices are going up, but the overall experience isn’t improving—in fact, in this case, it’s gone backwards. It’s such a shame, as Newmarket has so much potential, but they just don’t seem to get these important details right.
I’ve previously raised concerns about food and drink prices, but honestly, that matters less than the overall experience—and unfortunately, this time, it just didn’t feel worth the money.
翻译:我们每年都会来纽马克特参加四月份的赛马会,一直都很喜欢,但可惜的是,今年的体验却令人失望。
通常情况下,我们一行人来的时候会选择普通看台,因为价格更实惠。如果只有我们两个人,我们会很乐意多花点钱买高级看台,因为那里的整体体验通常更好。今年,由于两个看台合并了,我们并不介意多花点钱,因为我们以为这样就能获得更好的通道和座位——特别是楼上的户外座位区,那里一直是我们的一大亮点。
然而,到了之后我们才知道,楼上的座位区已经被改造成了一家餐厅,现在只对马主、练马师和年卡持有者开放。这真的让我们很失望,因为这大大降低了升级票的价值。我们多花的钱得到的却很少——只是面积稍微大了一点,但座位数量并没有显著增加。
座位一直是这里的一个问题,尤其是在人多的时候。室内座位总是被一抢而空,一整天都无人问津,有限的室外座位也同样如此。明明有一大片户外空间可以轻松容纳更多座位,却偏偏没有提供。结果,我几乎一整天都站着,这对于本该是一次愉快体验的郊游来说实在太糟糕了。
感觉物价上涨了,但整体体验却没有改善——事实上,这次体验甚至更差了。真是太可惜了,因为纽马克特本来潜力无限,但他们似乎就是没能把这些重要的细节做好。
我之前也曾抱怨过餐饮价格,但说实话,这远不如整体体验重要——而这一次,我感觉物有所值。