点评:Terrible service. Impolite and unwilling to work. He even missed out stops.
We are a hiking group, and booked 8 hours per day. Most of the time he could take a rest as we were hiking. But still he always complain about our itinerary as we modified according to the weather - when it’s a rainy day and windy day, we changed to go sightseeing first instead of hiking. That makes sense right?
During the drive, he was mumbling all the time. Complained about our stops in somewhere he doesn’t know - come on! It’s just hiking points in Skye. It’s famous.
Most importantly, he missed the stop of Glenfinnan. He lied that we didn’t tell him. Well we have 6 people in the car. It’s him who forgot about it.
Lastly, we planned the service ended at 3pm at Fort William but he complained about going home late.
We actually communicated about the itinerary on emails. If he is not willing to take this job, he shouldn’t have taken it and blame us. If he wants to complain, just blame his colleagues. But I heard that he is the business owner!?
As goodwill gesture, we even went off the vehicle and helped with gas filling. When the vehicle stuck in mud, we went down and help pushing. What have I done to deserve this kind of service? Why was I blamed for going to places I want while I actually paid extra for that?
Really, we prepared good amount of tips as thankyou as we always respect people who helped us. But at the end decided not to give any.
You know what? I bring tourists to Isle of Skye every year. Our long termed partner has retired that’s why I used Gus. But I will never use this company again. So many tourists, looks like he can take up other jobs anyway. To him, we are bad clients anyway.
Never again.
翻译:糟糕的服务。不礼貌,不愿意工作。他甚至错过了停靠站。
我们是徒步团,每天预定8小时。大多数时候,当我们徒步旅行时,他可以休息一下。但他还是总是抱怨我们的行程,因为我们根据天气修改了行程——下雨天刮风的时候,我们就改为先观光,而不是徒步。这有道理吗?
开车的过程中,他一直在嘟哝着。抱怨我们在他不知道的地方停下来 - 来吧!这只是斯凯岛的徒步点。它很有名。
最重要的是,他错过了格伦芬南站。他撒谎说我们没有告诉他。嗯,我们车上有6个人。是他自己忘记了这件事。
最后,我们计划下午 3 点在威廉堡结束仪式,但他抱怨回家晚了。
我们实际上通过电子邮件沟通了行程。如果他不愿意接受这份工作,他就不应该接受并责怪我们。如果他想抱怨,就责怪他的同事吧。但我听说他是企业主!?
为了表达善意,我们甚至下车帮忙加油。当车陷进泥里时,我们就下去帮忙推。我做了什么值得这样的服务?为什么我去自己想去的地方却受到指责,而我却为此付出了额外的费用?
确实,我们准备了大量的小费作为感谢,因为我们始终尊重帮助我们的人。但最后还是决定不给了。
你知道吗?我每年都会带游客来斯凯岛。我们的长期合作伙伴已经退休,这就是我使用格斯的原因。但我永远不会再使用这家公司。这么多游客,看来他还是可以去干别的工作了。对他来说,我们无论如何都是坏客户。
再也不。