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Do not give your child a bad birthday party experience
Jurassic Jungle的点评
点评：I booked a birthday party for my son from 2–4pm and unfortunately the experience was very disappointing.
The party did not even start on time. It only began after 3pm, despite me having to repeatedly go to staff to remind them that I had booked a party. There was also no proper seating available for us and our guests, as the designated party area was occupied by other customers who were not part of our booking.
Despite starting late, we were still rushed out at the end and even told we would be charged extra if we stayed any longer.
Several things we paid for were either not delivered properly or skipped. The staff tried to skip planned games, and when I raised this, I was told the games had already been done without all the children participating.
Food and drinks were not handled properly. I paid for specific drinks (Fruit Shoot), but staff tried to substitute them without asking. The children were rushed and didn’t even get time to finish their food.
Most upsetting of all, my son did not even get the chance to cut his own birthday cake or take pictures or videos. The cake was cut and handed out by staff without giving us that moment, which is a very important part of a child’s birthday.
Overall, the party felt rushed, disorganised, and not what was paid for. As a parent organising a special day, this was extremely stressful and disappointing.
I would not recommend booking a party here based on this experience.
The party did not even start on time. It only began after 3pm, despite me having to repeatedly go to staff to remind them that I had booked a party. There was also no proper seating available for us and our guests, as the designated party area was occupied by other customers who were not part of our booking.
Despite starting late, we were still rushed out at the end and even told we would be charged extra if we stayed any longer.
Several things we paid for were either not delivered properly or skipped. The staff tried to skip planned games, and when I raised this, I was told the games had already been done without all the children participating.
Food and drinks were not handled properly. I paid for specific drinks (Fruit Shoot), but staff tried to substitute them without asking. The children were rushed and didn’t even get time to finish their food.
Most upsetting of all, my son did not even get the chance to cut his own birthday cake or take pictures or videos. The cake was cut and handed out by staff without giving us that moment, which is a very important part of a child’s birthday.
Overall, the party felt rushed, disorganised, and not what was paid for. As a parent organising a special day, this was extremely stressful and disappointing.
I would not recommend booking a party here based on this experience.
翻译：我为儿子预订了下午2点到4点的生日派对，但体验非常糟糕。
派对甚至没有准时开始。尽管我反复提醒工作人员我已经预订了派对，但直到下午3点多才开始。而且，我们和客人也没有合适的座位，因为指定的派对区域被其他客人占用了，而他们并非我们预订的客人。
尽管派对开始晚了，但最后我们还是被催促离开，甚至被告知如果继续待下去就要额外收费。
我们付费的几项服务要么没有提供，要么根本没提供。工作人员试图跳过一些预定的游戏，当我提出这个问题时，他们却说游戏已经进行过了，只是没有让所有孩子都参与。
食物和饮料的处理也很不妥当。我预订了特定的饮料（水果汁），但工作人员未经询问就试图用其他饮料代替。孩子们被催促着，甚至都没时间吃完饭。
最令人失望的是，我儿子甚至没有机会自己切生日蛋糕，也没机会拍照或录像。蛋糕是工作人员切好分发的，完全没有给我们这个机会，而这对于孩子的生日来说可是非常重要的环节。
总的来说，整个派对感觉很仓促、混乱，完全没有达到预期效果。作为一位精心筹备孩子的家长，这次经历让我感到非常焦虑和失望。
基于这次糟糕的体验，我不会推荐任何人在这里预订派对。
派对甚至没有准时开始。尽管我反复提醒工作人员我已经预订了派对，但直到下午3点多才开始。而且，我们和客人也没有合适的座位，因为指定的派对区域被其他客人占用了，而他们并非我们预订的客人。
尽管派对开始晚了，但最后我们还是被催促离开，甚至被告知如果继续待下去就要额外收费。
我们付费的几项服务要么没有提供，要么根本没提供。工作人员试图跳过一些预定的游戏，当我提出这个问题时，他们却说游戏已经进行过了，只是没有让所有孩子都参与。
食物和饮料的处理也很不妥当。我预订了特定的饮料（水果汁），但工作人员未经询问就试图用其他饮料代替。孩子们被催促着，甚至都没时间吃完饭。
最令人失望的是，我儿子甚至没有机会自己切生日蛋糕，也没机会拍照或录像。蛋糕是工作人员切好分发的，完全没有给我们这个机会，而这对于孩子的生日来说可是非常重要的环节。
总的来说，整个派对感觉很仓促、混乱，完全没有达到预期效果。作为一位精心筹备孩子的家长，这次经历让我感到非常焦虑和失望。
基于这次糟糕的体验，我不会推荐任何人在这里预订派对。
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