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Tom B
Avoid unless you’re American
Bagni Sant'Anna的点评
点评：To start with the commendable aspects, the food is good and the location is amazing - this is the only reason it doesn’t get 1 star.
We were on a table where the 3 neighbouring tables were American tourists (this is relevant later).
Initially, it took a long time for our order to be taken. The waiter was not engaged and interrupted us about 3 times whilst having a conversation with his colleague. As a consequence, one of the drinks orders didn’t arrive and had to be chased. When the food arrived, one dish was wrong - presumably because the waiter wasn’t listening to begin with. Instead, they provided me with my meal and my partner with an empty plate. The kitchen then served some other tables whilst my food went cold, before the correct food finally arrived. I noted the waiters all asking the other tables how their drinks were and how their food was, and gave them a comprehensive rundown of the menu and their recommendations - we did not have this experience. When paying the bill, as soon as it was paid and as the receipt was printing the waiter disappeared. We promptly left, the personal impression is that for whatever reason American tourists get more attention and a better service. Many better options to eat in Marina Grande, food is good but overall avoid.
We were on a table where the 3 neighbouring tables were American tourists (this is relevant later).
Initially, it took a long time for our order to be taken. The waiter was not engaged and interrupted us about 3 times whilst having a conversation with his colleague. As a consequence, one of the drinks orders didn’t arrive and had to be chased. When the food arrived, one dish was wrong - presumably because the waiter wasn’t listening to begin with. Instead, they provided me with my meal and my partner with an empty plate. The kitchen then served some other tables whilst my food went cold, before the correct food finally arrived. I noted the waiters all asking the other tables how their drinks were and how their food was, and gave them a comprehensive rundown of the menu and their recommendations - we did not have this experience. When paying the bill, as soon as it was paid and as the receipt was printing the waiter disappeared. We promptly left, the personal impression is that for whatever reason American tourists get more attention and a better service. Many better options to eat in Marina Grande, food is good but overall avoid.
翻译：先说说值得夸赞的地方：食物不错，地理位置也绝佳——这正是它没有得到1星评价的唯一原因。
我们坐的桌子旁边三张桌子上坐的都是美国游客（这一点稍后会提到）。
起初，我们点单花了很长时间才被记录。服务员显得心不在焉，在我们聊天时还三次打断我们，去和他的同事交谈。结果有一杯饮料始终没送来，我们不得不去催促才行。食物上桌后，有一道菜不对——大概是因为服务员一开始就没认真听点单。结果他们给我端上了饭菜，而我的伴侣得到的却是一个空盘子。在此期间，厨房还继续为其他桌的顾客上菜，而我的食物则渐渐凉掉了，直到最后才送上正确的菜品。我注意到，那些服务员都会询问其他桌的顾客饮品和食物是否合口味，还会详细介绍菜单内容并给出推荐——而我们却完全没有享受到这种服务。结账时，钱刚付清，收据也正在打印，服务员就不见了。我们立刻离开了。个人感觉是，不管出于什么原因，美国游客总是会受到更多关注并得到更好的服务。玛丽娜·格兰德镇上有很多更好的用餐选择，这里的食物虽然不错，但总体上还是建议避开。
我们坐的桌子旁边三张桌子上坐的都是美国游客（这一点稍后会提到）。
起初，我们点单花了很长时间才被记录。服务员显得心不在焉，在我们聊天时还三次打断我们，去和他的同事交谈。结果有一杯饮料始终没送来，我们不得不去催促才行。食物上桌后，有一道菜不对——大概是因为服务员一开始就没认真听点单。结果他们给我端上了饭菜，而我的伴侣得到的却是一个空盘子。在此期间，厨房还继续为其他桌的顾客上菜，而我的食物则渐渐凉掉了，直到最后才送上正确的菜品。我注意到，那些服务员都会询问其他桌的顾客饮品和食物是否合口味，还会详细介绍菜单内容并给出推荐——而我们却完全没有享受到这种服务。结账时，钱刚付清，收据也正在打印，服务员就不见了。我们立刻离开了。个人感觉是，不管出于什么原因，美国游客总是会受到更多关注并得到更好的服务。玛丽娜·格兰德镇上有很多更好的用餐选择，这里的食物虽然不错，但总体上还是建议避开。
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