点评:Not long come back from a lovely Spa day at Bannatyne Health Club & Spa, Solihull. Went to the reception and was greeted by 2 bubbly, helpful, smiling young ladies, Lydia and Scarlett. These 2 young ladies were fantastic, fantastic customer service, very helpful and kind. They made you feel welcome and good. I had a few queries and these 2 ladies were understanding, helpful and kind.
Then I had my massage with Chloe, again she was kind, helpful, understanding and very informative on the products she was using on my skin, especially on my face. She was gentle, told me what she was going to do next. She was interactive with me, asking questions on my skin and skincare and gave me some good advice on having a healthy complex. We also had some lunch and the Catering staff were again very helpful caring and understanding.
This was the first time we came to this Spa and it was a fantastic experience with fantastic, helpful, happy, beautiful people. And it's these people that make it a fantastic experience. Thankyou, Lydia, Scarlett and Chloe for being beautiful young ladies with a beautiful heart that shows on the outside through your actions and professional behaviour.
翻译:刚从索利哈尔的班纳泰恩健康俱乐部及水疗中心 (Bannatyne Health Club & Spa) 度过了美好的一天回来。我到前台时,两位热情开朗、笑容灿烂的年轻女士莉迪亚 (Lydia) 和斯嘉丽 (Scarlett) 热情地接待了我。这两位女士服务周到,热情友好,让人倍感宾至如归。我有一些疑问,她们都非常理解,耐心解答,态度也很亲切。
之后,我接受了克洛伊 (Chloe) 的按摩。她同样亲切友好,耐心细致,并且非常了解她使用的护肤产品,特别是面部护理产品。她的手法轻柔,会提前告知我下一步的护理步骤。她会和我互动,询问我的皮肤状况和护肤心得,并就如何拥有健康的肌肤给了我一些很好的建议。我们还享用了午餐,餐饮服务人员同样热情周到,体贴入微。
这是我们第一次来这家水疗中心,体验非常棒,这里的人们热情友好、笑容灿烂、美丽动人。正是这些人,才成就了如此美好的体验。谢谢莉迪亚、斯嘉丽和克洛伊,你们都是美丽善良的年轻女士,这种善良体现在你们的言行举止和职业素养上。