点评:Very disappointing. We had a board serviced (waxed and grinded) and it was good. The next day we had two other boards waxed, however one must have caught an edge in the service and tore the laminate up. The technician Lance denied all responsibility and virtually told my daughter she was lying. She really takes good care of her gear and had photos that it was not torn up when we dropped the board off. Lance was very defensive and initially refused to get the manager but instead grabbed the boards pushing past me. The manager when she eventually appeared was ineffectual, obviously not wishing to offend the technicians and immediately sided with them. No offer from the manager apart from leaving the board with angry lance who might be able to glue it down and for us to collect in the morning delaying our departure. They didn’t care. Just do yourself a favour and go elsewhere.
翻译:非常失望。我们对一块木板进行了保养(打蜡和打磨),效果很好。第二天,我们给另外两块板打了蜡,但是其中一块肯定卡住了服务中的边缘并撕裂了层压板。技术员兰斯否认了所有责任,并几乎告诉我女儿她在撒谎。她真的很照顾她的装备,并且有照片表明当我们放下冲浪板时它没有被撕碎。兰斯非常防守,最初拒绝抓住经理,而是抓住了从我身边推过的木板。当她最终出现时,经理毫无效率,显然不想冒犯技术人员,并立即站在了他们一边。经理没有提供任何报价,除了让董事会愤怒地长矛谁可能能够把它粘下来并让我们在早上收集延迟我们的出发。他们不在乎。帮自己一个忙,去别的地方吧。