点评:Went with family today and what a rip off! Turn up for opening time to find the park shut due to a manager death. No advertising of the delayed opening but there’re happy to still charge full price for tickets. What makes it worse was the mouse rollercoaster was an extra £4 a car each time. Absolutely farcical. The staff had a cheek to moan on their radios customers were complaining as if they were somehow inconvenienced, staff were as much use as a chocolate fire guard!!!
The lack of rides for younger children was a disgrace for ‘Scotland’s number 1 theme park’ but again, happy to charge a small fortune for them to enter.
I was further enraged at the fact there is NO changing facilities for disabled people. You get offered a baby room which is small, bogging and unhygienic. Again, sadly the staff could not care less. Absolute farce of a company. Save your money and go to a real theme park further afield.
Lastly, their soft play policy states only parents who are 18 can enter the soft play, so if your relying on a elder sibling to support, or your a parent under 18 they won’t let you in. What numpty writes their policies
翻译:今天和家人一起去的,简直就是被宰了!我们按时到达,却发现由于经理去世,公园临时关闭了。他们既没有提前公告延迟开放的消息,却依然照常收取全价门票。更离谱的是,每次乘坐“老鼠过山车”还要额外支付每车4英镑。简直荒谬至极。工作人员还厚颜无耻地在对讲机里抱怨顾客投诉,搞得好像他们自己才是不便的受害者一样——其实这些员工根本派不上用场,毫无用处!!对于所谓的“苏格兰头号主题公园”而言,没有适合年幼儿童的游乐设施实在是可耻至极;但即便如此,他们仍乐此不疲地向游客收取高昂的入场费。
更让我愤怒的是,园内竟然完全没有供残障人士使用的更衣设施。他们只提供一间极其狭小、潮湿且不卫生的母婴室。遗憾的是,工作人员对此也漠不关心。这公司简直就是个闹剧。省下钱来去其他地方的真正主题公园吧。
最后。他们的软体游乐区规定:只有年满18岁的家长才能进入。所以,如果你指望年长的兄弟姐妹陪同,或者你本人是未满18岁的家长,他们也不会让你进去。这些人制定的规矩真是愚蠢至极。