点评:This place has one of the most toxic atmospheres I’ve seen in a bar.
The owner, Lucas, regularly yells at his staff in full view of customers. Then, seconds later, he flips a switch and puts on a fake smile to greet guests. It’s uncomfortable to watch and explains why there’s constant staff turnover — every couple of weeks there’s someone new.
When the only qualification for the job is “tolerate being shouted at,” it shows. The staff treat customers with the same level of respect they’re given — which is none.
One waiter (the bald one) physically kicks people out of his path while delivering drinks. No apology, no acknowledgment — just pure arrogance. He doesn’t even greet customers with a hello - just silence. Another, Davido, aggressively pressures for tips, sometimes keeping change and saying “thank you” as if it was given voluntarily. He has learned to give hugs and kisses - most times unwanted - to make more money. If you don’t tip, expect retaliation — in my case, he actually shoved me while I was sitting on a stool, nearly knocking me into other customers behind me. Multiple witnesses reported it to Lucas, who did absolutely nothing.
Then there’s Christian, who swings wildly between charming and completely checked out. You never know which version you’re going to get, and neither is particularly professional. He has the personality of a prostitute on drugs - generally bitter and tired but friendly when he wants something....
Also worth noting: tipping is not standard in Spain, no matter how hard they try to pressure you into thinking it is. Locals don’t tip like this, and you shouldn’t feel intimidated into doing so here.
And the music. It’s horrible, too loud at times and is repeated every couple of hours every night.
Bottom line: poorly run, hostile environment, and staff behavior that crosses the line from rude into unacceptable. There are far better places to spend your time and money such as Tom’s Bar, Wunderbar, etc.
翻译:这家酒吧是我见过氛围最差的酒吧之一。
老板卢卡斯经常当着顾客的面冲着员工大吼大叫。几秒钟后,他又会瞬间变脸,脸上挂着虚假的笑容迎接客人。看着真让人不舒服,也难怪员工流动性这么大——每隔几周就换一个新人。
这份工作唯一的要求就是“能忍受被吼”,这显而易见。员工对待顾客的态度和他们得到的尊重一样——毫无尊重可言。
一个服务员(就是那个秃头)在送酒的时候会把人踢开。没有道歉,没有回应——只有十足的傲慢。他甚至连句“你好”都不说——一片沉默。另一个叫大卫多的服务员会咄咄逼人地索要小费,有时甚至会故意不找零,然后装作顾客自愿给小费的样子说“谢谢”。他还学会了给客人拥抱和亲吻——大多数时候客人都不想要——以此来多赚点钱。如果你不给小费,就要做好被报复的准备——就我而言,他竟然在我坐在凳子上的时候推了我一把,差点把我撞到后面的其他顾客。好几个目击者都向卢卡斯报告了这件事,但他却什么也没做。
还有克里斯蒂安,他一会儿热情洋溢,一会儿又完全漠不关心,这种反差让人摸不着头脑。你永远不知道会遇到哪种状态,而且这两种状态都谈不上专业。他就像个吸毒的妓女——通常很苦涩疲惫,但一旦想要什么东西,就会变得很友好……
另外值得一提的是:在西班牙,给小费并不是惯例,不管他们怎么努力让你觉得这是惯例。当地人不会这样给小费,你也不应该在这里感到被迫给小费。
还有音乐。简直糟糕透了,有时音量过大,而且每晚每隔几个小时就重复播放一遍。
总而言之:管理混乱,环境恶劣,员工行为粗鲁无礼,令人无法接受。还有很多比这里更好的去处,比如 Tom’s Bar、Wunderbar 等等。