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Warning - No one trained in first aid on site
Ecoglide Arenal Park的点评
点评：Two things to be aware of:
1) This is just a zip lining experience, there’s no actual tour with anyone telling you about the views or what to look for in the canopy. They move you between platforms efficiently. Some staff were very friendly and helpful, which made it stand out those who were not.
2) One adult was injured in our party when a staff person neglected to slow her down coming into a platform. She flipped up when she hit the auto stop and got badly cut by the wire. No one offered her first aid on the platform or at the end. She asked for their first aid kit before leaving but no one knew how to apply it or which products to use (she was left alone to google the first aid kit products). Her injury is still bad one week later.
We wrote the company privately to let them know of our concerns about their not having someone on site who can give medical attention and did not hear back which is why we are now posting here.
1) This is just a zip lining experience, there’s no actual tour with anyone telling you about the views or what to look for in the canopy. They move you between platforms efficiently. Some staff were very friendly and helpful, which made it stand out those who were not.
2) One adult was injured in our party when a staff person neglected to slow her down coming into a platform. She flipped up when she hit the auto stop and got badly cut by the wire. No one offered her first aid on the platform or at the end. She asked for their first aid kit before leaving but no one knew how to apply it or which products to use (she was left alone to google the first aid kit products). Her injury is still bad one week later.
We wrote the company privately to let them know of our concerns about their not having someone on site who can give medical attention and did not hear back which is why we are now posting here.
翻译：两点需要注意：
1）这只是一项滑索体验，没有导游讲解沿途风景或树冠上的观赏点。工作人员会高效地引导游客在平台间穿梭。部分工作人员非常友好热情，因此也更容易被其他不友好的工作人员所吸引。
2）我们一行人中有一位成年人受伤，原因是工作人员在进入平台时疏忽大意，没有减速。她撞到自动停止装置时被甩了起来，被钢丝绳严重割伤。无论是在平台上还是在终点，都没有人给她提供急救。她在离开前询问了急救箱，但没有人知道如何使用，也不知道该用哪些药品（她只能独自上网搜索急救箱里的药品）。一周过去了，她的伤势仍然很严重。
我们曾私下写信给公司，表达了我们对现场没有配备医疗人员的担忧，但没有收到回复，所以我们现在才在这里发帖。
1）这只是一项滑索体验，没有导游讲解沿途风景或树冠上的观赏点。工作人员会高效地引导游客在平台间穿梭。部分工作人员非常友好热情，因此也更容易被其他不友好的工作人员所吸引。
2）我们一行人中有一位成年人受伤，原因是工作人员在进入平台时疏忽大意，没有减速。她撞到自动停止装置时被甩了起来，被钢丝绳严重割伤。无论是在平台上还是在终点，都没有人给她提供急救。她在离开前询问了急救箱，但没有人知道如何使用，也不知道该用哪些药品（她只能独自上网搜索急救箱里的药品）。一周过去了，她的伤势仍然很严重。
我们曾私下写信给公司，表达了我们对现场没有配备医疗人员的担忧，但没有收到回复，所以我们现在才在这里发帖。
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