点评:This is our third year with Nisos and once again they did not disappoint! From Rowan in the UK, Kate, Laurie, Brian and the rest of the Nidri based support team to Amy and Rick on the lead ABC boat, every single person from Nisos showed such professionalism and expertise, good humour, excellent customer service and local knowledge that they made our holiday as enjoyable as it was!
We had great fun with Amy and Rick on ABC (which is a godsend and highly recommended if you don’t want to faff about finding moorings in busy harbours). Unlike many other sailing holiday companies there was no pressure from the lead crew to leave moorings and be at the next stop by a certain time which meant we were able to have lazy mornings and wait and catch the wind for a sail later in the afternoon. The yachts are immaculate and well maintained and the support boat on hand to fix any minor issues as they arise! In fact, we made a comment about our flyscreen on the forward berth hatch not fitting properly after the first night and within an hour, the support team at Nidri had purchased an over the hatch mosquito net and got it out to us on ‘little’ Vathi, such care and consideration is the trademark of this family run business!
This attention to detail and excellent customer service is why we will be booking again next year!
翻译:这是我们与 Nisos 合作的第三年,他们再一次没有让人失望!从英国的 Rowan、Kate、Laurie、Brian 和 Nidri 支持团队的其他成员,到领头 ABC 船上的 Amy 和 Rick,Nisos 的每个人都表现出了专业精神和专业知识、幽默感、出色的客户服务和当地知识他们让我们的假期变得如此愉快!
我们和 ABC 的艾米和里克一起玩得很开心(如果你不想在繁忙的港口寻找停泊处,这是天赐之物,强烈推荐)。与许多其他帆船度假公司不同的是,领队船员没有压力离开系泊处并在特定时间到达下一站,这意味着我们能够度过慵懒的早晨,等待下午晚些时候乘风出航。游艇完美无瑕且维护良好,并且手头上的支持船可以解决出现的任何小问题!事实上,我们对前泊位舱口上的防蝇纱窗在第一天晚上后没有正确安装提出了评论,在一个小时内,Nidri 的支持团队购买了舱口上方的蚊帐,并以“小”的价格送给了我们Vathi,这种关怀和体贴是这个家族企业的标志!
这种对细节的关注和卓越的客户服务是我们明年再次预订的原因!