点评:Notwithstanding the overpriced tourist trap, the worst part of our experience was the aggressive and pushy Leem who caused our son to drop his brand new phone which he received two weeks prior for his birthday and which is now broken beyond repair. He should not be grabbing phones from people's hands to show them how to take photos, which he did to me, and also when my son my was viewing the photos he had taken on his phone. My son is devastated but Leem took no responsibility and lied and when questioned about how the phone was dropped. Our group also saw him smirk when he was walking away.
As this incident happened within 5 minutes of our visit and we were in no mood to continue, we requested a full refund. However, after much negotiating, they would only give a 50% refund which added insult to injury. Needless to say, we would not recommend visiting.
翻译:尽管这是一个价格过高的旅游陷阱,但我们经历中最糟糕的部分是咄咄逼人、咄咄逼人的 Leem,他害得我们的儿子把他两周前生日时收到的全新手机摔了,现在手机已经坏得无法修复了。他不应该从别人手中抢过手机教他们如何拍照,他对我就是这么做的,而且在我儿子看他用手机拍的照片时也是如此。我儿子很伤心,但 Leem 不承担任何责任,在被问及手机是如何摔落时撒了谎。我们一行人还看到他走开时面带笑容。
由于这件事发生在我们参观后的 5 分钟内,我们不想继续参观,所以我们要求全额退款。然而,经过多次谈判,他们只给 50% 的退款,这真是雪上加霜。不用说,我们不会推荐参观。