点评:We went to Costa Rica for a family holiday in July 2026 and after reading positive reviews decided to book through Wild Rider, it was a decision we are delighted we made.
The experience was super easy start to finish. We got the car we wanted hassle free and they through in extras like camping chairs and child booster seats for no extra charge. On return again, completely hassle and quibble free. No attempt to find tiny scratches or anything like that that can happen far too often with car hire. Just a chat about our trip, and off we went.
I must give a special shout out to the agent who handled us when we went to pick up the car on our first day. I think his name was Jorge Diego (I apologise if this is wrong, I wrote it down but lost my paper). He went through our whole itinerary with us. For a relentless planner like me Id done a tonne of research before I went, but I still picked up a load of useful advice from him. In addition to steering us on our routes, he went through the itinerary and wrote loads of recommendations on the map. We visited quite a few of these and they were all great recommendations so I cant thank him enough! Ive never had anything like that from car hire before. A perfect company!
翻译:我们于2026年7月全家前往哥斯达黎加度假。在阅读了许多好评后,我们决定通过Wild Rider预订车辆,这个决定让我们感到非常满意。
整个体验极其顺畅。我们毫无麻烦地租到了心仪的车辆,他们还免费提供了露营椅和儿童安全座椅等附加用品。还车过程也同样顺利,没有任何麻烦或争执。我们并没有去检查车辆上是否有细微划痕之类的问题——这种情况在租车时其实极为常见。只是聊了聊我们的行程,之后便出发了。
我必须特别感谢第一天我们去取车时接待我们的工作人员。我记得他叫豪尔赫·迭戈(如果记错了还请见谅,我虽然记下了名字,但后来把纸条弄丢了)。他和我们一起详细地梳理了整个行程安排。像我这种做事一丝不苟的人,在出发前可是做了大量功课呢。不过我还是从他那里得到了很多有用的建议。他不仅为我们规划了路线,还仔细查看了行程安排,并在地图上标注了大量推荐地点。我们去了其中不少地方,全都是很棒的推荐之地,因此我真是感激不尽!以前租车时我从未得到过这样的服务。这是一家完美的公司!