点评:We booked a Falstone pet friendly lodge for 3 adults and our dog. It cost £488 for 4 nights . I had read the reviews and I'm sure when I booked it it was a landel resort not Hoseasons Magnificent . We have been to Hexham lodges ran by Landel and they are amazing so we assumed we would get something similar, how wrong we were. On arrival the veranda has a very dirty coco mat covering the floor and a table that is in desperate need of a sand and varnish. Once inside we were hit by the smell of damp and dogs . It was over powering. I opened all the windows and cleaned all the surfaces I could but the smell lingered. We didn't unpack firstly because we didn't want our clothes to take on the smell. Secondly because I didn't want to stay. I purchased air fresheners from the small shop but it only masked the smell for a short time . The next day I spoke to reception and they sent housekeeping who mopped the kitchen and bathroom, cleaned the benches and sprayed but it didn't help. We were in lodge 18 . I am aware it is dog friendly but if you are allowing dogs the carpets need to be cleaned regularly or lift them and put hard flooring down. I wanted to come home but we had paid almost £500 and my son had taken 5 days annual leave so we stayed.
On the plus side the kitchen is lovely and newly fitted. One door is out of line and at times stops the fridge door from closing but apart from that it's fine .
All our clothing including the things we didn't wear smelt strongly of damp. I definitely wouldn't go back . Our lodge number 18 was definitely not Magnificent maybe others are I don't know. It wasn't cheap and we certainly didn't get what we paid for . We have been to dozens of dog friendly caravans and lodges and this is by far one of the worst .
翻译:我们为3名成年人和我们的狗狗预订了一家允许带宠物入住的Falstone木屋。4晚的住宿费用共计488英镑。我事先看过相关评论,而且我确定预订时这家民宿属于Landel度假村,而非Hoseasons Magnificent。我们之前去过由Landel运营的Hexham木屋区,那里的设施相当不错,因此我们原以为这次也会享受到类似的体验——结果大错特错。抵达后我们发现,门廊上的椰棕地垫脏得要命,而那张桌子也急需打磨和上清漆处理。一进屋,潮湿和狗腥味便扑面而来。那气味浓烈得令人难以忍受。我打开所有窗户,尽力清洁了能清洁的 surfaces,但异味依然挥之不去。我们没有打开行李,一是因为不想让衣服染上这种味道;二是因为我根本不想久留。我从小卖部买了空气清新剂,但它只能暂时掩盖异味而已。第二天我联系了前台,他们派了清洁人员来,把厨房和浴室都拖洗了一遍。我清洁了长椅并喷了清洁剂,但没什么用。我们住在18号小屋。我知道这里允许带狗入住,但既然允许带狗,地毯就需要定期清洁,或者干脆换成硬质地板。我本想回家的,但我们已经支付了近500英镑,而且我儿子也请了5天年假,所以我们只好留下。
优点方面,厨房很不错,也是新装修的。不过有一扇门没对齐,偶尔会挡住冰箱门,除此之外一切都挺好的。我们所有的衣物,包括那些没穿过的,都带着浓重的潮味。我绝对不会再去了。我们住的18号小屋实在算不上“豪华”,其他小屋或许如此吧,我也不清楚。价格并不便宜,但我们完全没有得到物有所值的体验。我们去过几十个允许带狗入住的露营地和小屋,这里绝对是最差的一个。