点评:I booked my stay two months in advance and was told there "might be" "some noise" from nearby construction. When I arrived, the bungalow assigned to me was only a few meters from a major construction site, with loud machinery operating throughout the day. The description I received beforehand didn’t come close to matching the reality, and it made it impossible for me to stay longer than a single night.
I booked a different guesthouse nearby and had to insist on receiving a refund for the second day of my stay, even though it was very early in the day, with the manager initially claiming they wouldn’t be able to rebook the room. The reservation manager eventually approved the full refund. However, despite this approval, the refund was not actually processed for quite some time. I followed up multiple times with no clear timeline, and only after posting a negative review online did I finally receive confirmation—along with a few different explanations for the delay. I’m glad it ultimately went through, but the process was far more drawn out than it should have been.
I hope the center becomes clearer and more accurate in how it communicates about ongoing construction. If you’re considering staying here, I strongly recommend confirming the exact location of your room in relation to any construction activity so you can get the peaceful environment you’re planning for
翻译:我提前两个月预订了住宿,当时被告知附近施工“可能会有些噪音”。结果到了之后才发现,分配给我的那间小屋离一个大型工地只有几米远,机器整天都在轰鸣运转。之前的描述和实际情况完全不符,让我根本无法多住一晚。
我又在附近订了一家旅馆,并坚持要求退还第二天的房费。虽然当时时间还很早,但经理一开始声称无法重新预订房间。最终预订经理同意全额退款。然而,尽管退款已经获批,却迟迟没有到账。我多次催促,但始终没有明确的进度,直到在网上发布了差评后才收到确认——以及对延迟的几种不同解释。虽然最终退款成功了,但整个过程实在太漫长了。
我希望中心在沟通施工进展方面能更加清晰准确。如果您考虑入住这里,我强烈建议您确认房间的具体位置,特别是与施工活动的关系,以便您能享受到您所期待的宁静环境。