点评:Our group was on a short mid winter getaway. Because it had just snowed 9+ inches we decided to do indoor golf. Knuckle heads has an electronic indoor golf so we decided to try it. It was fun and interesting, so we went back. On hole the first player’s ball got stuck somewhere in the machine. The attendant attempted to help but had to resort to calling the manager. Tommy said he’d fix it and can come back to that hole. We had scoring issues with the next two hole and lost another ball on hole 7. I talked to Tommy and all he could say was he could let us go back and finish the hole we missed or we could quit. I told him that wasn’t good enough and I end writing a review. Still nothing until my wife started questioning him and he realized I was serious. He finally let us play nine more holes holes. Still had scoring issues and lost another ball on hole 7. The way we fixed was to drop another ball in the hole. Out came 2 balls and a screw. Very unhappy with how we were treated. It didn’t cost them a thing to let us replay. We were a group of 6 and there was only 2 others playing. Rated a 3 because it was kind of fun. Very dissatisfied we customer service!!!!
翻译:我们一行人正在进行一次短暂的仲冬度假。因为刚刚下了 9 英寸多的雪,我们决定打室内高尔夫。 Knuckle Heads 有一个电子室内高尔夫球场,所以我们决定尝试一下。这很有趣,所以我们就回去了。在该洞中,第一个玩家的球卡在了机器的某个地方。服务员试图提供帮助,但不得不打电话给经理。汤米说他会修好它并可以回到那个洞。我们在接下来的两个洞中遇到了得分问题,并在第 7 洞又丢了一个球。我和汤米谈过,他只能说他可以让我们回去完成我们错过的那个洞,或者我们可以退出。我告诉他这还不够好,然后我就写了一篇评论。直到我妻子开始质问他,他才意识到我是认真的。他终于让我们再打九洞。仍然存在得分问题,并且在第 7 洞又丢了一个球。我们解决的方法是在该洞中再丢一个球。出来了 2 个球和一个螺丝。对我们的待遇非常不满意。他们并没有花费任何钱让我们重播。我们一行 6 个人,只有另外 2 个人在玩。给3分是因为它很有趣。我们客服非常不满意!!!!